Great
Based on 1,541 reviews
Bioness Medical, Inc.4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us
Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 234 reviews with 4 stars · Clear filters
Kelli H.
I haven't had it long enough to rate appropriately
Reply from Bioness Medical, Inc.Dec 15, 2017
Hi Kelli, thanks for taking the time to provide feedback. Please let us know if there's anything we can do for you! Sincerely, The Bioness Web Marketing Team
Monya J.
More local representatives would be nice
Reply from Bioness Medical, Inc.Dec 12, 2017
Hi Monya, thanks for taking the time to provide feedback. Agree, more reps would be helpful, as some people have to travel longer distances for adjustments in addition to taking longer to schedule appointments. We're working to increase the number of reps in the field, but of course, we're limited in how many we are able to hire. Apologize for any inconvenience this is causing you. Sincerely, The Bioness Web Marketing Team
S A.
The Bioness Go is a big improvement and I could not live without an FES device- it improves my walking and quality of life dramatically. The gyroscope makes it much more accurate. Prior to this I used a Walkaide (and several years ago the Bioness L300). The pros of this device are its accuracy and improved simplicity. Compared to the Walkaide, it functions better on my leg, but there are still things that the walkaide does better. I think I prefer the replaceable battery of the walkaide to having to charge it every night and the simplicity of the walkaide controls. It is bulkier than the Walkaide and the cuff is less comfortable for all day wear. This one is easily bumped off its housing (has happened at least once or twice a day) and I worry that will get worse with wear. I greatly appreciate Bioness's service over Hanger's as well- there is no comparison there. I think with some improvements to the cuff this device would be head and shoulders better over the walkaide and previous generations of the Bioness (I could live with the chargeable battery but also worry about the longevity of the device with a battery that will lose ability to hold a charge with age.
Reply from Bioness Medical, Inc.Dec 7, 2017
Hi Sarah- Thanks for taking the time to provide feedback. I'm going to have our Technical Support manager give you a call back regarding the housing, it shouldn't bump off easily as you're describing. Please let me know if you don't hear back from them today or tomorrow. Sincerely, The Bioness Web Marketing Team
Philip I.
I like the device. I bought the new L300 for some of the new features but I am not able to get the app since it is not available for Android. When wearing jeans it is hard to find the buttons to make adjustments. It needs raised lettering to help finding the buttons through clothing easier.
Reply from Bioness Medical, Inc.Nov 13, 2017
Hi Philip, We appreciate you taking the time to provide feedback. Hopefully, will be available for Android soon and will pass on your note about raised lettering. Please let us know if there's anything else we can do for you. Sincerely, The Bioness Web Marketing Team.
Don M.
It has been a great start. We are very encouraged for the future!
Reply from Bioness Medical, Inc.Nov 13, 2017
Hi Don, We appreciate you taking the time to provide feedback. Please let us know if there's anything else we can do for you. Sincerely, The Bioness Web Marketing Team.
Kari W.
I know I'll eventually give it 5 stars, But I'm still getting used to it. But it does definitely improve my gait and walking speed. I really don't need my cane anymore! That makes me very happy!
Reply from Bioness Medical, Inc.Nov 7, 2017
Hi Kari- Thank you so much for taking the time to provide feedback. Happy to hear your seeing improvements already in gait and walking speed. Also a good sign you no longer need your cane, makes us happy too! :) Please let us know if there's anything else you need. Sincerely, The Bioness Web Marketing Team
Thomas G.
It took a couple of weeks after delivery to be able to get an appointment for initial set up and programing. Other wise perfect.
Reply from Bioness Medical, Inc.Nov 6, 2017
Hi Thomas- We apologize for your delay in getting a setup appointment. I know that's frustrating, especially when you're excited to start using the device. Will work on getting our appointment setup times scheduled more quickly. Appreciate you taking the time to provide feedback. Please let us know if there's anything else we can do for you. Sincerely, The Bioness Web Marketing Team
George L.
generally satisfactory experience. local rep. Kim was very helpful
Reply from Bioness Medical, Inc.Oct 23, 2017
Hi George, appreciate you taking the time to provide feedback. Please let us know if there's anything else we can do for you! Sincerely, The Bioness Web Marketing Team.
