Average
Based on 1,133 reviews
Birchbox3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Showing 207 reviews with 1 star · Clear filters
Maria
No me ha gustado. Rellenas un perfil con las preferencias y después no se ciñen a eso. Me han llegado 2 productos que no he seleccionado y que no uso. Me he puesto en contacto con el servicio de atención al cliente y tampoco han hecho nada por solucionarlo, ya que dice que es para explorar nuevos productos. Quiero explorar, pero no quiero tirar mi dinero. Por lo menos enviarme productos en base a mi perfil.
Cory B.
So many thumbs down. They give you TRASH. Literally dollar store trash and it’s in the gaudiest colors. Also they straight trick you into monthly charges, I specifically purchased ONE box and it says “commuting to one box” and nope they charged me the next month. And it’s more trash. It’s like they raid the dumpsters at the dollar store for makeup. And their customer service SUUUUCKS.
Lillian A.
This isn’t what you think. If I could rate it 0 stars I would. First of all it was taking forever for them to ship my box so I contacted them which took awhile because they weren’t responding and it turns out they hadn’t even shipped it yet. And secondly I’m supposed to get full sized products and they are extremely tiny I would hate to see what their sample sizes look like they must be microscopic. And as well as them being tiny in the first place they aren’t even that full. I would never recommend this to someone unless of course you want a deceiving second rate make up company that takes for ever to respond as well as deliver your products.
catherine D.
All samples for the price eat a rip off
laura M.
Nunca contestan el teléfono y tampoco email.... una empresa nefasta que no cuida a sus clientes y se aprovecha de ellos. Tuve un problema con la suscripción hace 4 meses aún estoy esperando su respuesta
Las abuelas C.
No cogen nunca el telefono y en el app no me dejan cancelar my subscripción. No lo recomiendo ladrones.
Minnie P.
First box in a 6 month subscription and I’m already disappointed-it’s all a few pieces of junk
Ángeles Chozas R.
De las peores experiencias de mi vida, me han quitado mucho dinero si. Autorización, no tiene teléfono de contacto, finalmente acudiré a la OMI. No permitamos que las estafas de grandes empresas sigan arruinando a personas trabajadoras e inocentes
