Average
Based on 1,133 reviews
Birchbox3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Showing 585 reviews with 5 stars · Clear filters
Heather
I've been a birchbox subscriber for 2 years. I've discovered many new brands and favorites along the way. Is every single sample something I enjoy? No, but that's not the point of this service. Many products I never would've tried on my own have become favorites. The points system can't be beat, and customer service has always been fast and friendly. Best ten bucks I spend every month.
Beth M.
I've only had one problem, it was with the condition a limited box arrived, that being said, you quickly resolved the issue and the end result was, I was very happy. I will continue to shop and continue my yearly subscription.
Andrea C.
I've never have any sort of problem with birchbox. Every month I enjoy the selection of samples they sent me, also I enjoy the box they come in and I use them for storage purposes. Another thing I really like is that some months you can choose between a few options what do you want to get. And another plus is they do not send tons of spam! I really recommend it!
Christine
i love getting the boxes in the mail and trying the many products.
lindsey
When I received my package with my order containing face wash, unfortunately the bottles had busted open. I emailed customer service and I had another order within a week delivered to me with no hassle! Completely professional and helpful. I would 100% order from here any time:
S. C.
I've been a subscriber for over a year now and I love the monthly boxes. I also enjoy shopping the website for their unique beauty items.
Aidalis V.
I joined out of curiosity, so far a great experience. Love the products, the variety, the discounts. The great customer service. Even when you adjust your profile, your next box adjust accordingly.
Ali R.
I love Birchbox-- I love their concept, their customer service, and their products. My ONLY complaint is with shipping (and I believe that falls under USPS or UPS, not Birchbox!) They are polite and cheerful and always helpful.
