Great
Based on 700 reviews
Bitly4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bitly is a leading marketing platform for link and QR Code management, enabling businesses of all sizes to see what’s working across online and offline channels. Powering more than 100 billion clicks and scans annually worldwide, Bitly makes it easy to create, share, and track short links and QR Codes, so brands can find what’s resonating and scale their reach. More than 3 million customers rely on Bitly to connect with their audiences, from global enterprises to growing businesses, including two-thirds of the Fortune 500.
Bitly (bitly.com) has 700 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 150 reviews with 1 star · Clear filters
Graham T.
They are starting to charge for their service, so now unless you pay them the links go to a paid sponsorship page. What a waste of time, I now need to change all my website links. Never again with Bitly!
Martin J.
As others before me I have a terrible experience. QR codes cant be redirected as the whole service is unstable. I work for a big company, so we are using paid account - no real support, just bullshit. We have campaigns running now and there is no way to fix it as the QR codes are already printed on goods. We will probably even go as far as to sue them.
Geenath Sunara S.
They are scammers never join or pay they just robbing people, beware of these organised scamers
Joe D.
they charge for a year worth of service, but their product doesn't work at all. if you choose to get a dynamic QR code from them, you won't be able to redirect the link, and whatever you have used the QR code on will also not work. It will cost you a lot of time and money to use them. They also do not respond to emails. You will have to contact your bank to initiate a refund. total scammers
Alexandre T.
No easy way to unsubscribe. Terrible value for the price, you have to pay an arm and a leg to get any decent functionnality
Jean-Bernard S.
Etant aussi développeur de l'application utilisée par mes entreprises, j'ai d'abord choisi bitly pour creer les shortlinks dont j'ai besoin pour mes clients j'ai eu le tort de prendre l’abonnement « growth » car ils m’ont fait planter tout mon business pendant 3 jours, le temps que je reprogramme tous mes workflows et que je programme un challenger à la place de leur service. En effet, j'avais atteint la très faible limite de shortlinks mensuels, et sans même me prévenir, bitly m’a bloqué… mon appli n'a plus réussi à générer ces liens ==> des centaines de clients dans la difficulté, des milliers d'euro perdus pour nous ! En plus, après découverte par mes propres moyens du problème, j'ai vu que si je voulais upgrader l'abonnement, je passais tout de suite à un montant dont la différence de prix est délirante avec ce que j'avais choisi (quasiment 7 fois plus cher) J'ai réglé le problème : je suis passé chez lc.cx dont j'espère qu'ils n'auront pas les mêmes agissements que cette entreprise, je suppose que je ne peux être remboursé de rien (j’ai payé un an d’avance et n’ai utilisé le service que 1 mois ou 2) , je me contenterai donc de poster autant d'avis négatifs que je pourrai sur le web ! colère !!!
customer
CAVEAT EMPTOR (Even if you don't intend to be a buyer). They have a great business model (for them not you). Seems great to use, set up a QR code no issue. Advertised as dynamic link but it's a paid feature. Also, they lock down so you cannot take their core service on a monthly basis. Forcing you to use a premium service for a month. TBF to them, I'm sure they tell you all this somewhere (who reads- one should); so all my fault, I'm sure. They have done me for $35 fair and square- well done Bitly. Do not make the same mistake if you think you are using a nice friedly QR maker (that allows dynamic codes- it doesn't).
Luciene B.
I should have come here before I got this. i sign up for a free trial last year and end up being charged over two hundred dollars after the trial was over. now i haven't used for months and completely forgot about when i was just hit for a charge on my PayPal for over 200. i called PayPal thinking that someone got into my account because i didn't remember those charges. only to find out that i have an automatically charge. i am trying to contact the company to see if it can be cancel and get my money back but there are no contact information anywhere to be found.
