Excellent
Based on 3,797 reviews
Bivvy Pet Insurance4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bivvy is pet insurance done right, at a price you can afford. Because Bivvy was created by pet owners who wanted a better option for themselves, it's designed to help us take care of our furry friends at the lowest cost for pet insurance. Protect your dog or cat just like so many others are doing with Bivvy. Plan details vary a bit by state, but it only costs $15/month or less! You can use Bivvy at any vet office: you choose where you go, and Bivvy reimburses you for covered events. Learn more at Bivvy.com
Bivvy Pet Insurance (bivvy.com) has 3,797 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 100 reviews with 1 star · Clear filters
Elizabeth
It took 5 tries. The enroll button was grey instead of red and there were no indications that my info was incorrect but I finally completed the enrollment.
Reply from Bivvy Pet InsuranceJun 25, 2020
Hi Elizabeth, we're glad you were able to sign-up Mudd! We look forward to providing you with a 5-star experience moving forward.
Emmaly
It was very easy to sign up for the insurance. However, now that I am signed up what happens next? How do I use insurance? Do I pay out then send in a receipt? How do I pay you monthly?
Reply from Bivvy Pet InsuranceJun 23, 2020
Hi Emmaly, welcome to Bivvy! We're glad you found the sign-up process easy. Should Honey take a trip to the vet, you can log in to your pet parent account to submit a claim. Note, right now you're still in your waiting periods for accidents, illnesses and orthopedic conditions. We'll reimburse you from there for covered care. When signing up you provided your Visa card for payment. You can see your payment information and preferences in your pet parent account. Your first payment is due 30 days after signing up! We hope this helps answer your questions. You can always give us a call at 855.434.3744 too should you need support!
Terri
I have waited along time for pet insurance. Glad someone cares . My first puppy became very sick . Wipe my pockets out. With Bivvy I will see how the cost saves me and Cody.
Reply from Bivvy Pet InsuranceJun 18, 2020
Hi Terri, we're glad to have you and Cody as part of our Bivvy community! We're here to support you both should Cody need vet care.
Carley
I still had to pay for my pets medication I got no coverage or refund
Reply from Bivvy Pet InsuranceMay 26, 2020
Hi Carley, prescriptions for new accidents or illnesses are within our scope of coverage!
Doris
You guys don't explain the insurance about what they do for you or lapse of information that you're paying for..
Reply from Bivvy Pet InsuranceMay 20, 2020
Hi Doris, we're sorry you didn't see this information our site! We share full coverage details on our Why Bivvy page in addition to our sign-up flow. We also share a sample policy document on our site. If you have questions about your coverage, please reach out. Otherwise you can learn more on our site: https://bivvy.com/why-bivvy.
Jasmine
I tried to sign up a few different times on a few different browsers, but the site wouldn’t load. I contacted customer support and they said the issue was resolved and to try agin. I did and the site still took the whole day to work.
Reply from Bivvy Pet InsuranceMay 20, 2020
Hi Jasmine, we're sorry to hear you had trouble! We're glad to see you finished the process now.
Jean
The review was very too
Reply from Bivvy Pet InsuranceMay 20, 2020
Hi Jean, please let us know how we can make your experience with Bivvy better!
Renita
I found better insurance with trupanion!! 0 deductible and 52 monthly. They don't cover pet wellness (shots, grooming, deworming, etc) but everything else is covered.
Reply from Bivvy Pet InsuranceMay 13, 2020
Hi Renita, we wish you and Kobie the best. If you change your mind and would like to save $41 every month on accidental and illness coverage, we'd be happy to offer you affordable protection once again. Remember, Bivvy also offers Wellness Care to support preventative and routine care in addition to our right-size pet insurance. Keep us in mind!
