BLEUSALTReviews of bleusalt.com

Appauling customer service. Cancelled my order because they had an issue with Apple Pay. Payment left my bank account quick enough so can’t see why. They said it wasn’t their fault and just cancelled the order and issued refund . I’ve Ordered £000 worth of clothing over the years but the have got too big for their boots and lost focus of customer service . Arrogance .!

They have the very worst client service. Forget getting anything on time and the customer service response is dismal. It should not take weeks (especially when client pays for the shipping) for the product to ship after paying hundreds of dollars could have been making interest on. I was excited to build my capsule wardrobe here but discontinuing per the other reviews been reading about the poor fabric quality. As an aside, I purchased a dress that was so allergic to could not wear but stuck with because was on sale. They should advise clients of the silver threads in some of the merchandise so don't have same reaction that I had.

I needed a wrap for a wedding. While ordering I noticed a pop up for a free scarf. I ordered the wrap and paid extra for expedited delivery. I tried to figure out how to add the free scarf but not being super computer savvy I couldn't. I immediately emailed customer service to ask how to get the promotional free scarf. They replied that I should have downloaded the app and ordered from the app while ordering-so no free scarf. I'm over 60 so APS aren't my thing. As a first time customer I'm disappointed. I won't purchase another product in the future. Just felt a little bait and switchy to me.

I ordered an item that does not fit, and cannot return it because it was on sale. To top it off, I reached out within hours after receiving it to ask how to proceed, days ago, and have yet to hear from anyone. So, I am close to 90.00 out and have a swing top I cannot wear. Sadly, I won't order anything else and definately not recommend it even tho the fabric is beyond lovely. Read the return policy people, before you order. Almost everything is "on sale" all the time, and that deems it non-returnable...... very poor business practise Bleusalt........

I came here to check reviews before purchase. I was seeking out a travel scarf and Bleusalt came up in my feed. I do plan to make a purchase, however, I am taking into account all of the reviews here that are disappointed with Bleusalt’s return policy. I live in Southern California, but confirmed that there is only one brick and mortar Bleusalt store in Malibu. Malibu is about an hours drive north of me, so it’s not convenient for me to pop into the store to try things on in person, leaving online shopping as my only option. To not offer flexible return options for people buying online appears to lack concern for customer service. It is a factor for me not wanting to purchase more online for fear I may be get “stuck“ with something. Also, reading the reviews, only the positive reviews are getting a response from the company, that is concerning and telling regarding customer service. The positive reviews speak highly of the materials and styles of this company, please heed the comments of your customers about return policy. I think it can only benefit Bleusalt!

I was looking for a navy blue wrap, and Bluesalt popped up with a lovely poncho. I researched their business, and looked at their return policy. I was going to buy the poncho, knowing that it was final sale. But, the $15 shipping seems outrageous. I am 50 miles south of Malibu, and the weight of the poncho would most likely ship for $6.95. I went back to look at their items, thinking I would like to buy something full price to see the product and sizing, knowing I could return it if it didn’t fit. Well, everything on their site is “on sale”, therefore, final sale. Sorry, will keep looking for a navy blue wrap.

The woman who owns this company is a leech and used her ex husband's money to amass her own fortune while still taking his money monthly. The money she has made from this should exclude her from any more financial payments from her ex husband and she should become a grown a** woman and make her own money and stop living off of his . They have been divorced for almost a decade. She is the epitome of Y men do not want to get married. Taking $40000 from a man for 10 years every month is aggregious

Poor quality, terrible fit and worst of all terrible customer service. No returns whatsoever, even if the item is unwashed and unworn. They wont even allow you to exchange for a different size and rarely pick up the customer service line. Clearly this company does not care about quality or customer, only their profits.