BMO Harris BankReviews of bmoharris.com

Tried to open a cd, I was asked for my current bank info to fund cd electronically, which I gave. Then I got a message that there was an error and account could not be set up. Few days later I get an email that account was indeed set up, with a note to "click here to fund", link didn't work. I called bank and was told account was not setup but if I answered a few questions, they would set it up for me. I was then asked the most bizarre questions including "did a third party help me get my driver's license over 30 years ago"? Most bizarre experience I have ever encountered, I'm kind of expecting them to somehow deduct the funds from my bank even though I instructed them to delete my account immediately.

Horrible customer service. The reps are from India, the phone connection is always bad. I had to spend 10 minutes to give out information before they can look up. Spent 5 minutes just for them to understand my name. I had 2 encounters that Indian reps lied to me something they didn’t do. I asked their name, they hung off. What a joke, Stay away.

They have botched pretty much every step of my auto loan. They still haven't sent any paperwork after 90 days. Customer service reps seem to have no idea how their own systems work. Autopay forms must submitted via snail mail and take "3 to 45 business days to process" (not a typo, up to 45 business days), and in that time period they will charge you late fees and report you to collections / credit agencies. Trying to get anything resolved is an endless series of transfers to people who have no idea what is going on, or leaving voicemails that go unanswered. Save yourself time and frustration; work with literally any bank besides BMO Harris.

Horrible customer service. They don't have the right information, don't listen to you and make you run around to serve their needs. After calling many of their customer service reps, issues are still not resolved. Horrible that they won't even listen to their customers.

90 - 120 minutes wait time for customer support by phone...up from 40 minutes 5 years ago...fees keep increasing and service keeps deteriorating...if you want to avoid stress and frustration in your life do yourself a favor and choose another bank. ANY OTHER BANK.

1 STAR IS TOO MUCH AMERICA, On August 25th, 2022 at 4:28 p.m. I called BMO HARRIS since the Branch has NO control and the (800) RUNS the Bank! Explained my reason for calling as asked, when I stated BMO had corrupted my positive $0.00 account in good standing by giving for the fourth time in months. My money to a company that was not supposed to be paid. That actually had approved my REFUND of $63.29 which is on the way. Prior to BMO HARRIS putting me in a NEGATIVE Balance of $63.29 by giving funds to this company. From a card that was CLOSED over a month ago by a supervisor to help me protect my Bank account from future fraud. A card that IS INACTIVE and CUT UP! I had NO worries about any transactions being paid from this card. ONLY incoming pending deposits if any. I wanted to speak to a Supervisor, and the Representative HUNG UP IN MY FACE! I called back of course and waited for a callback when I did speak with the Escalation person. Again No empathy, No accountability from BMO Harris, Only SMUG Excuses Of How, and Why they were able to do this. I asked if my card is closed and cut up why were I not contacted prior, they responded they don't do that. Now with the overdraft of $63.29, I will not get a dime for it all is going to BMO Harris for their NEGLIGENCE of putting me in overdraft, by paying this company with funds I DID NOT HAVE AVAILABLE TO PAY ANYONE! Mind you when my account is empty I CAN NOT EVEN BUY A LOAF OF BREAD. I will not get one dime of money owed and honored by company in paying me. It seems America is HELPLESS at the ILL treatment and NEgligence of Our Banking Institutions THIS CYBER space Of every LAZY company turning all of our data financial info to computers. MISTAKES CARELESSNESS AND PROBLEMS are ONLY Going to become more FREQUENT and WORSE! I will be closing my account as soon as I am in the positive Next week and Moving my future MONEY to PAYPAL! which I should have done a long time ago when BMO HARRIS BANK started being SLOPPY UNRELIABLE and CARELESS With My Money! AMERICA DO NOT ACCEPT BRIBES TO OPEN ACCOUNTS. THEY DO NOT CARE! WILL NOT MAKE ANY effort to correct their mistakes! I am SO SAD, I AM Heartbroken not over $63.29, It IS NOTHING TO MOST BUT ON LIMITED INCOME IT MEANS FOOD AND MINOR THINGS WE DESPERATELY NEED! The fact that a multi-million dollar corporation can just Do This to people who Have NO means to hire an Attorney to fight For Them. That NO ONE CARES Enough To LISTEN TO THE PEOPLE! READ THESE REVIEWS! MANDATE BY LAW THAT BMO HARRIS AND OTHER INSTITUTIONS That are NEGliGENT LIKE THEME Be HELD ACCOUNTABLE FOR their WRONG DOING AND HORRIBLE TREATMENT OF THERE CUSTOMERS That Trusted Them With Their Livelihood! Their Income! There Savings! There Money! IT"S HEARTBREAKING!

Crap bank with horrible customer service. They illegally hold checks and can’t stop the real fraud but they hold non fraudulent checks for weeks. How do you hold a check for fraud after y on ve already taken the funds from the issuers account? Stay away! Not even the person at your local branch will help you if you have a problem, just ask Ryan at the calumet Ave branch in Hammond Indiana if he bothers calling you back. Acts like he cares but he don’t

This is the worst company I have ever had to deal with. They are unable to verify you even with ALL of your personal information!! Very unprofessional and I am so glad I sold my car and no longer have to deal with this company again!