Bad
Based on 656 reviews
Boho Beach Hut1.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Boho Beach Hut specializes in boho-chic apparel that captures the essence of effortless, free-spirited style. From flowy dresses and skirts to breezy blouses, stylish shorts, and unique jewelry, we offer a wide range of pieces designed for the modern bohemian. As the leading online destination for bohemian fashion, Boho Beach Hut is your go-to for beautifully crafted, on-trend clothing that exudes charm and individuality.
Boho Beach Hut (bohobeachhut.com) has 656 customer reviews on Folks Told, with an average rating of 1.7 out of 5.
Showing 533 reviews with 1 star · Clear filters
JEAN VAN D.
The items come direct from China. I do not even think they have an actual facility in the USA. Quaility is poor. Items do not look like the photos Returns fro store credit only and you have to pay a restock, plus arrange shipping. Shop elsewhere.
kathleen B.
Bought a dress that looked super cute online but immediately upon opening the box knew it was going back, it looked so cheap and nothing like the photo online. In order to return you pay a 15% restocking fee, shipping and receive store credit only. So, order an ivory summer sweater... thinking that’s something that should work ( don’t want to return again and pay another 15 %). Well well, the sweater arrives with holes in it and pulls... literally wouldn’t pay $3 for it at Savers. Put it in the trash and not even seeking return, just not worth dealing with this company.
Jessica W.
The clothes look beautiful in the catalog, but what you receive is very thin material and shapeless. Also, they only issue store credit, not a credit to your cc and charge a restocking fee for returned items, plus you pay the return shipping. Everything is at least 2 sizes too small. Not happy.
Nancy D.
Poor quality, return policy include restocking fee and you pay the return shipping. Clothing material cheap and jewelry cheap quality. Spend 100.00 for junk and not worth returning due to the fees and shipping cost. Never again. Everything came from China.
Melissa F.
Buyer Beware. Do not buy from this company. I wouldn't give them any stars but couldn't write a review without it. The clothes took forever and they were nothing like what was advertised. This place is a scam and it operates under a fake US disguise. I spent over $250 and the items were basically trash. I was not able to return the items! The response says I was but I was not! They are lying! Also this was two yrs ago that I purchased from them. Why now are they just asking for clarity? Do not buy from them I promise you will regret!
Reply from Boho Beach HutJan 13, 2025
Dear Melissa, We’re sorry to hear about your dissatisfaction with your order and your experience with us. However, it’s important to clarify some details for accuracy. Our records show that your total purchase was $124.85, and as part of our policy, you were given the option to return your order for a refund or store credit. We strive to provide transparent policies and quality products, and we regret that your expectations weren’t met. Your feedback about shipping times and product quality is valuable, and we take it seriously as we continue to improve our services. We’re a US-based company working hard to resolve customer concerns, and while we understand your frustration, labeling us a “scam” is unfair and does not reflect our commitment to resolving issues when they arise. Thank you for sharing your thoughts, and we’re happy to assist further if you’d like to return the items or need additional support. Best regards, Boho Beach Hut Team
Beth
The quality of the dress was poor, took forever to get and am still waiting the "acceptance" of my return. I highly suggest not buying anything from this company.
Shawna S.
It’s a China company. Packages take forever and they come direct from China with Chinese labels. Clothing quality was what you get on SHEIN or WISH. Boho Beach Hut is charging so much for these super cheap clothes that you actually think it wouldn’t be a scam. I mean when I see a pretty, button detailed boho maxi dress online for $17.99 I know it’s a knockoff from China. But I ordered three dresses that were each over $45, thinking it would be legit. They are polyester, sewn very cheaply, fit terribly, and smell strongly of chemicals. I’m not even bothering to get my $145 store credit (no refunds of course) because I don’t want anything else from the store. Just go with your gut. What you receive will not look like the photos - at all. I just don’t understand why a US company would want to rip people off day in and day out by outsourcing crappy products from China. Why do you want to be that person? Start a legitimate clothing shop - have some respect for yourselves. I read the “about us” section for Boho Beach Hut and it’s laughable. They mention China as one of the places they get their products but throw in a bunch of other countries that don’t trigger red alerts like China does for the US. Nice try...I’m guessing it’s something like 99% China products and 1% everywhere else based on reviews I read. Anyway - don’t buy from here. They won’t be around long I’m sure anyway, like the rest of the sham companies.
Yannie S.
I totally agree with all the negative reviews. The dress looked nothing like the picture. Poor quality and poor fitting. Plus no one answers the customer service phone number listed. I should have read the reviews before I placed the order. Lessons learned. Will never buy anything from this company. Also with 15% restocking fee and pay for the shipping on the return. They only offer store credit or exchange when you process the returns which was not listed in the returned policy document online. It's misleading and unlawful.
