BoldoversizeReviews of boldoversize.com

Reply from BoldoversizeJun 29, 2026

Dear customer, We sincerely apologize for the inconvenient experience this dress has brought you. We fully understand how annoying it is that the dress straps keep slipping down and you have to adjust them constantly during wear. This structural flaw of the straps is our design oversight, and we will record your feedback to optimize the strap design for follow-up products. We have already contacted you via email regarding your order reference BO104957, please kindly check your email inbox for our message. Best regards, Boldoversize customer service

Reply from BoldoversizeJun 23, 2026

Dear customer, We sincerely apologize to you after reading your honest feedback about our dress. We are so glad that you are fond of our unique dress designs, yet we feel extremely regretful that this purchase brought you two obvious disappointments that ruined your wearing experience. We fully understand your frustration that you failed to notice the fabric is polyester, which lacks breathability and is not suitable for hot weather. Besides, even though you picked the XXL size as marked, the bust part of the dress still turns out to be too narrow for you, which is a regrettable flaw in our size cutting design. We take full responsibility for not making our fabric attributes and detailed size data prominent enough for customers to check before ordering, as well as the unreasonable partial cutting of this dress style. We feel deeply sorry for all the inconvenience and disappointment this ill-fitting, unsuitable garment has caused you. Our support team has already sent an email to you with your order number and relevant record information for this purchase, Once again, we offer our most heartfelt apologies for the unsatisfactory shopping experience we have brought you, and we sincerely hope you can review the email we delivered to find all your order related details. Best regards, Boldoversize customer service

Reply from BoldoversizeJun 19, 2026

Dear Customer, We sincerely apologize for the item you received being too large due to inconsistent sizing standards, and we fully understand why you gave us a three-star rating. We greatly appreciate your valuable feedback. We regret that we are currently unable to locate your order record. Please provide your order number, registered email address, or a screenshot of your payment. Once the order is confirmed, we will provide you with a suitable solution to make up for this unpleasant shopping experience. Sincerely, Boldoversize Customer Support Team

Reply from BoldoversizeJun 10, 2026

Dear customer, I’m sorry the sizing didn’t work for you and that nothing fits properly. To help you with this, could you please provide your **order number**? Once we have it, we can: - Check exactly which items and sizes you ordered - Review what **return/exchange options** are available in your case Again, sorry for the inconvenience — we’ll do our best to sort this out once we can locate your order. Best regards Boldoversize Customer Support Team

Reply from BoldoversizeApr 29, 2026

Dear customer, Thank you for your honest feedback—we’re sorry to hear the shirt is more sheer than expected. To help us look into this, could you please reply to our email with a photo of the item (preferably in natural light)? This will allow us to check the fabric and improve our product or description accordingly. We truly appreciate your support and understanding! Best regards. Boldoversize Customer Support Team

Reply from BoldoversizeApr 22, 2026

Dear customer, The light-colored, "washed" T-shirt you mentioned actually underwent a special washing process (unlike the other three regular styles) to create a retro, soft feel. Also noted on the sizing running small—we'll make sure this is clearer in our size guide moving forward! We have emailed you and want to give some solution. We're here for you! Best regards, Boldoversize Customer Support Team

Reply from BoldoversizeDec 31, 2025

Dear Customer, Thank you for your honest feedback—we really appreciate you taking the time to share your experience. You're absolutely right—it's unfair to pay for expedited shipping only to have it not delivered on time. As compensation, we will immediately refund your expedited shipping fee. We are also improving our fabric descriptions to avoid future misunderstandings. Please reply with your order number so we can process it. [email protected] Thank you again for your patience and honesty. We hope to provide you with better service next time! Best regards, Boldoversize Customer Service Team

Reply from BoldoversizeDec 23, 2025

Dear Customer, Thank you for informing us—we apologize that the package was not delivered to the rental office as requested and was instead placed on the floor. While the final delivery location is the responsibility of the carrier, we will pass on your feedback to them to help them improve future services. If any items are damaged or lost, please inform us immediately so we can handle it promptly! [email protected] Best regards, Boldoversize Customer Service Team