Excellent
Based on 151 reviews
BON PERGOLA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smart Shopper’s Choice for Pergolas Looking for a sturdy, affordable, and reliable pergola? Choose BON Pergola—the ultimate choice for smart shoppers. Our pergolas are built to last with top-quality materials, ensuring you don’t need to worry about warranties. Durability and craftsmanship are guaranteed, making it a no-brainer for savvy buyers. Our competitive pricing means you’re getting the best deal without sacrificing quality. Plus, we offer exceptional customer service, always ready to assist with any questions or concerns. Join the growing number of smart shoppers who trust BON Pergola for a seamless experience from start to finish. Our combination of unbeatable quality, great prices, and outstanding customer service makes us the ideal choice for anyone looking to invest in a pergola that will last for years. Contact us today to learn more about our pergolas! BON Group: We have been manufacturing top quality components for over 40 years and outdoor aluminum pergolas for over 10 years. Premium quality parts are simply part of our standard.
BON PERGOLA (bonpergola.com) has 151 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 129 reviews with 5 stars · Clear filters
Vincent M.
Excellent packing for shipping.nice and tightly wrapped!!Delivery was smooth and driver was excellent!
Reply from BON PERGOLAFeb 10, 2025
Hi Vincent, Glad everything goes well. Remember we are always here! BON Pergola Team
Tim V.
I got what I needed and the delivery was coordinated with the installer.
Reply from BON PERGOLAFeb 10, 2025
Hi Tim, Thank you for the review! Enjoy your pergola!
Mark M.
I needed a new motor. Bon pergola did a great job. They quickly sent me a new motor. Great job!
Reply from BON PERGOLADec 23, 2024
Hi Mark, No problem! Thank you for the review and have a nice day!
MOHAN M.
Pergola was delivered ontime. All parts came in great condition. I hired two guys to assemble it. It looks great. Quality is top class. Louvers are working as described. I purchased 10x 13 pergola and we loved it. Sale rep David was very helpful during purchase process.
Ryan N.
Im very happy with our 15x15 louvered Bon pergola. Just finished it today after a lengthy installation, mostly because on my day off on weekend and some help from my brother.Finally got it all 4 post with beam and the rest was pretty easy. Seem to be well made and for an excellent price. The customer service has been exceptional. I had a few issues with parts slightly damaged in shipping, but all problems were worked out quickly and to my satisfaction. I had continued contact with Jeff, David and Eric with some questions and received responses usually within a few hours.They are really friendly and always give me advice and easy to work .Thank You
Reply from BON PERGOLADec 3, 2024
Hi Ryan, Thank you for your review and enjoy your pergola! And we are doing our best to work on the customer service part. That is our heart to make it right!
Christopher P.
Living in Florida, finding a way to enjoy our outdoor space year-round was a priority. Bon Pergola provided the perfect solution with an affordable pergola that offers shade from the intense sun and reliable protection from rain and wind. What truly makes them better, though, is their great post-sales customer support. They've been incredibly responsive and helpful whenever we've needed assistance, going above and beyond to ensure our satisfaction. We recommend Bon Pergola to anyone looking to enhance their outdoor living space.
Reply from BON PERGOLADec 3, 2024
Hi Christopher, Thank you for your review! We are doing our best day by day! Enjoy your pergola and we will be here for you!
Deb
The Bon Villa 13' x 19' pergola is the perfect solution for my FL coastal home. The construction is solid and looks amazing. This was a difficult install because we spanned our pool bar, but the built to spec, superb fit, finish and was well packaged. We have build experience and had the footers already done prior to arrival. We unloaded the pergola ourselves and you need two fit people and a dolly minimum or pay extra for delivery. Great support after sale when we had a few questions.
Reply from BON PERGOLADec 3, 2024
Hi Deb, Thank you! And glad you are able to make it work! Enjoy and let us know if you need anything.
Manuel S.
Nice aluminum pergola - we got the Bon pergola a couple of months ago and setting it up was relatively quick and easy (with the help of some friends). We had some issues installing the screen and one screen was slightly damaged when we received it, but the Bon support was great and very helpful with resolving the situation.
Reply from BON PERGOLADec 3, 2024
Hi Manuel, Thank you for the review! We will always be here for you!
