BOSSCAT Home ServicesReviews of bosscathome.com

They charged exorbitantly for minimal work and the work was so inferior it took more than a year and several different “project managers” to finish the job - and still low quality work. Hire locally!

If I could leave 0 stars I would. Do your self a favor believe what the others are writing and DO NOT USE THIS COMPANY FOR ANYTHING. The biggest scam, waste of time and effort. They ruined my bathroom tile and expect me to pay $1000 for them to fix. I have been waiting since June for the projects to be completed and all they did was remove the items from my bill instead of actually fixing what they agreed too. They would say tasks were completed with pictures, the pictures were of someone else’s home. I have had multiple teams come to my home asking me what they need to do as if I was a contractor. They would show up Saturday at 7 am, Friday nights at 7 pm no communication ever. The entire company is fraudulent and should be shut down. I have spoke to multiple people at the company and all they did was send me a bill for incomplete, mediocre “work” and a bathroom that is now ruined because of their vendors. Don’t believe anything any of them say. I am still going back and forth with them about the contract and no accountability or apologies have been made. You’re better off doing the work yourself with your eyes closed. People I have spoke with non vendors : Curt Hartley Sean Hoffman Sussy Castilla Tina Howard and others( lower tired employees )

Well it is now February 11,2024 and I had to hire crews to come in and do the items they didn’t even touch but said they completed. So far my total repairs to redo the work I paid them to do has a total of over 50 k. Sean would never return my calls or would never meet me in person at the house. I honestly feel that he is way in over his head and has no idea how construction works. If you have another company bidding on your job I suggest that you go with the other company. Trust me no matter how bad the other company is they can’t be as bad as Bosscat. But they sure Right now as of December 17 Bosscat has not completed my job that has taken them over six months to do. The drywall work is horrendous. The paint job looks like a 10-year-old did it I don’t think they actually even know what painters tape is. The job was that they were to take my home and repair everything that my years of dog rescue have damaged. I know my home was a lot to do but if each individual job was done to perfection, or at least correctly, then my house would’ve already been sold, and it would’ve been sold for top dollar. Currently I have moved out of the house into another home that I own to allow them full access to everything day or night. So far, my bill for basically putting carpet in the upstairs painting the outside of the house and trying to pain the inside , replacing two windows and a door is a total of a whopping $132,000. I have since received estimates or quotes on doing exactly what they have done so far to the tune of about $ 52,000.00. They are supposed to come out and repair the contractors mess ups. But for now I have seen no repairs being done. My current situation is that I have been offered 1.3 million on the property that should sell for over 1.6-1.7 million. So by there shawty work I am currently going to lose about $450,000 on my property after they are paid for there lack of work. I have asked to meet with the CEO in person at my home. So they can see first hand the damage that they have caused at my home. Pictures are easy to cover up the mess ups. So if you’re the CEO and reading this please reach out to me and let’s complete my home that has taken over 7 months. If you can complete it the way you stated in the beginning I have no problem paying you top dollar for a job done correctly. Thank you Lance White

I'm a Realtor and have used this company for listing prep twice now due to the valuable pay at closing option. The first job was okay but service was poor and communication with bosscat was non-existent. Their field service manager no-showed our initial appointment. I had to communicate directly with the sub they hired and have him back out multiple times to complete or correct work. This job (ongoing) I've dealt with a lack of communication (all loosely reactive, not proactive), poor attitudes from the field service manager, project manager making excuses at every turn as to why I can't get in touch with her. I've had to have them do multiple reworks now (on our third) due to missed line items and poor quality work. My clients are complaining about the workers using my client's ladders and standing on their furniture to paint etc.. as well as not showing up on time once. I will never recommend this company again and don't suggest you do. They will make you look bad and do not care.

Highly Do not recommend this company. So far they have no showed two appts they booked, told me to text on a line they didn’t respond to, until today which is many days past the first missed appt. Today, on a Saturday they booked a wall repair which meant we needed to place animals in pet hotel as wall would be down. No showed confirmed appt, didn’t follow up with me, I let them know the work wasn’t done they had no idea the sub contracted work was never completed. I would highly recommend avoiding this company. Literally have failed every single point of the process in providing any service. The management company who manages our home should use literally anyone else.

COMPLETE SCAM!!!!! Do not use this company! You can do it better yourself. Spray painting leaks and leaving fittings loose. 1500 for 30 ft of gutters and lots of items they didn't even touch! I'm suing them I would definitely go somewhere else!!!!!!

If I could give less stars I would. This company was doing work for the seller of a home I bought. They took so long that my closing got pushed back a month. Then the work wasn't completed fully so it was pushed back again. After moving into the home I found out the work wasn't done professionally nor was it correct. I called and they said they offer warranty for a year. They wanted to charge me for their person to come out and check their work! I told them that if I am paying for someone to come out they needed to check out all of the things that I point out that was on their list to do. I have pictures of the unprofessional work that was done. I will never recommend and I hope no one trusts the safety of their home to these people! They don't even return your calls when you need assistance. They can't keep staff. They changed sight managers I don't know how many times. They suck!

Contacted them to get an estimate on whole house renovations. They responded quickly and got someone out to walk through with us and he took notes and measurements on June 2. He contacted us again and wanted to come back out for additional measurements. He brought someone with him on June 12 and they went through the whole house again and made sure they had everything we wanted done. He told us he should have an estimate to us within a week. Contacted him a week later to see if he had an ETA on the estimate. We were anticipating getting started July 1. We ordered PODS and started packing up the house. He never responded back. We reached out to him again 2 weeks later (around July 6). We then sent an email to the company POC we had on file and he responded back, apologizing for their company dropping the ball, but we still have no estimate and still have no clue what happened. We feel like we are being ghosted. We have since reached out to a different company for an estimate. UPDATE: For the record, I do not like posting negative reviews, but when they are this bad I feel a responsibility to let people know so they can make an informed decision. I am out of patience now with this company. I was hoping for them to do better. I responded to the company's request for more information, from my Google Maps review, on Friday July 14. They replied back apologizing for the delays and then another person also called me to apologize and let me know they are working on the estimate now and want to earn back my trust. This is the email I received: Thank you for your inquiry and please allow me to introduce myself. My name is {redacted} and I am one of the General Managers for Bosscat Home Services(formerly PunchList USA). My sincerest apologies for the delays and frustration that has occurred on your project, and I am currently assessing the scope of work and looking to allocate scheduling timeframes. I wanted to reach out to advise that I am in receipt of the communication and what steps I am taking to make sure we resolve any outstanding items with you directly. If you could give me today to work on this and by Monday afternoon to get back to you with the details and coordinate the times that are acceptable and accommodating to you. Again, my sincerest apologies for the communication lapse and we will make sure to do all we can to have your experience improve. =================================================== It is now Tuesday afternoon and I have not heard anything back from them. I sent an email this morning asking for a status update that went to 3 different people; all of whom were on the original email sent to me. Nothing back from them. TO ALL COMPANIES OUT THERE - TAKE NOTE: This is not the way to run your customer service. If you say you are going to do something then do what you say. If you need more time, then at least let your customer know, before your own stated deadlines, that you are running behind and need more time. But not providing any updates at all is unprofessional and unacceptable. At this point, I don't care if this company comes in at half the price of the estimate (over $100k) we just received from another company (after Bosscat/Punchlist USA ghosted us). We will not use them. I don't trust that they will actually get the work done.