BraceAbility Reviews | Read Customer Reviews of braceability.com

BraceAbility Reviews | Read Customer Reviews of braceability.com

BraceAbility reviews

Showing 58 reviews with 2 stars · Clear filters

MamaZ
Apr 10, 2026
Stockings don't stay up on thigh area
Stockings don't stay up on thigh area. They are the right size, I could not go smaller. I sleep with them & when I wake up at night I'll find that at least one has fallen underneath my blankets. I love the materials its made with...
Reply from BraceAbilityApr 10, 2026
Thank you for your feedback. We’re sorry to hear the stockings are slipping down despite the correct size. We’re glad you like the material, and we appreciate you sharing your experience. If you’d like, we can help recommend a better-fitting option or assist you further.
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Marion. Still do not have my H.
Mar 26, 2026
Missing item
I do not yet have my plantar fasciitis boot! It is taking a long time since I ordered it. Would you please check on it
Reply from BraceAbilityMar 26, 2026
Thank you for reaching out. Your plantar fasciitis boot is still in transit and is expected to arrive within the original shipping timeframe. We appreciate your patience, and you will receive a tracking update once it ships.
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Shaquita
Mar 20, 2026
The size cart was inaccurate
The size cart was inaccurate! I was measured and ordered according to the size chart shown on website . The product alone seems to be heavy duty which would be great for support. If I had the correct size, I think I would have loved it.
Reply from BraceAbilityMar 20, 2026
Thank you for your feedback. If the item is still in good condition, you’re welcome to reach out for an exchange, as you’re still within 30 days from the date of purchase. We’re happy to help you get the correct size so you can enjoy the full support of the brace.
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Geneva
Mar 16, 2026
It doesn't lay flat on my shoulder
It doesn't lay flat on my shoulder
Reply from BraceAbilityMar 16, 2026
Thank you for reaching out. We’re sorry to hear that the item isn’t fitting as expected. If you’d like, we can assist you with a return or exchange. Please let us know how you would like to proceed.
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Debra C.
Mar 13, 2026
I think the material should be more…
I think the material should be more stronger for the leg compressions
Reply from BraceAbilityMar 16, 2026
Thank you for your feedback. We appreciate your input regarding the leg compression material and will forward your comments to our product team for consideration. Your insights help us improve our products.
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Sam in H.
Feb 19, 2026
Never got the pkg
Never got the pkg. Apparently it was misaddressed or some such and was sent back to the company, which then issued a refund at my request.
Reply from BraceAbilityFeb 19, 2026
Thank you for your feedback. We’re sorry your order was misaddressed. Your refund has been processed. If you need any further assistance, please don’t hesitate to reach out. We appreciate your patience.
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Shelly
Feb 19, 2026
What seemed strange is one minute…
What seemed strange is one minute before I sent in my order I received a 10% off email to me.
Reply from BraceAbilityFeb 19, 2026
Hi, we’re sorry for the inconvenience. Your 10% discount has been applied, and your refund has been processed. Thank you!
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Sharon S.
Feb 19, 2026
Very uncomfortable
Very uncomfortable. ended up making my back very sore. And, yes, I had it on correctly. I will be returning it, and I think it sucks that you make us pay for the shipping to return it instead of offering a return label!
Reply from BraceAbilityFeb 19, 2026
We’re sorry the brace didn’t meet your expectations. Our website provides a shipping label for your return as an option. The cost of the label will be deducted from your refund, which you can see during the return process. We look forward to receiving your return.
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