BravoDateReviews of bravodate.com

Reply from BravoDateDec 23, 2022

Dear Jon, Thank you for taking the time to express your thoughts and share your feedback with us! We have recently received your review and we would be glad to resolve the issue that you mentioned there. Would you be so kind as to provide us with more details regarding your experience on the website and what led you to unsatisfied comments?  We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid. If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated. Our main goal is to provide you with the best service and your satisfaction is our priority!  We’re here for you anytime. Contact us via [email protected] if some questions pop up. We will be glad to assist you. Many thanks, BravoDate Customer Support

Reply from BravoDateDec 11, 2022

Dear Christopher, Hello and thanks for finding time to submit your review. I'd like to highlight that our website is completely legitimate, as we work in accordance with international law. Please kindly note, that we do not pay the validated members for communication with other members, and prohibit our Regional Partners to do so. If we find out that the member is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the member’s profile. Should you have any questions, please contact us via [email protected] Best regards, BravoDate Customer Support

Reply from BravoDateDec 7, 2022

Dear Kristy, Thank you for taking the time to share your concerns and feedback with us! Please be informed that we have never scammed anyone, we carefully review each complaint and do our best to resolve the problem in a satisfactory way. We take steps to ensure that the validated members of our website are genuine. At the same time, we do not either control their activity 24/7 nor prohibit them from using our platform as much as they want. Validated members use our services free of charge, they have other limitations though. To name one, most of the data that the validated members provide, like photos and videos have to be verified with their IDs and personal interviews before registration, so we believe that there are no fake profiles on our site. Our regional partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. At the same time, we are truly glad to hear that your profile is popular among the members of our website to the point where you receive plenty of messages. Our platform has been designed primarily for secure and convenient online communication with people across the globe and it is not a dating website. Every member is free to contact other users of the platform and we cannot prohibit them from writing to you, however, you can easily block or ignore members you do not wish to communicate with. Our users have different goals and reasons to communicate with other users and their style of communication may differ from person to person and that is why you may not find some of their questions interesting for you. Also, it is always possible to unsubscribe from our e-mail notifications or adjust this in your profile settings. Please drop our Customer Support a message at any time if you need help with that. We are always glad to add some welcome credits to our new unique users to let them try out our service. We do hope that it helps our users have a good first impression. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue. One of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily watch live streams, browse profiles, view profile pictures of other users and view chat messages for free. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. Also, we do not pay our members for communication and prohibit our regional partners from doing so. We always take measures in case we notice any violations of the terms of our website. In any case, if you notice something suspicious in the behavior of a specific member, please contact our Support Team and let us know the specific facts that give rise to concern. We will investigate the matter and let you know the results. Please contact us via [email protected] for assistance with any questions, we are always at your service. Best regards, Bravodate Customer Support

Reply from BravoDateNov 14, 2022

Dear Payl, Thank you for this review. We are a safe company, we do our best to prevent scam activity from women's side and in case of some situations we always investigate and take measures. We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well. We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid. If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated. Since we have no subscription at all, we don't charge you without your approval. You should approve your payments in the purchasing process. We’re here for you anytime. Please feel free to contact us via [email protected] in case of any other questions. Our Billing team will be glad to help you with possibly unauthorized charges. Please contact us at support and mention info about those payments. Kind Regards, BravoDate Customer Support

Reply from BravoDateNov 8, 2022

Dear Consumer, Thanks for sharing your feedback. We are sorry to hear your experience didn’t match your expectations. At this point, we would like to let you know that we would like the opportunity to investigate your feedback further. Could you please contact us at [email protected]? We’ll work with you to help you on the matter you reported as quickly as possible. Please note that our trusted users’ profiles are confirmed by verifying their ID and background. Firstly, in order to register, every trusted user takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User"). Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Best regards, BravoDate Support Team

Reply from BravoDateOct 30, 2022

Dear Customer, Thank you for taking the time to leave feedback about our website. As you have pointed out, there are many good-looking members on the platform. Living in the social media age, you can't always tell where it is the natural beauty and where it is a great make-up, light and professionally taken photos. It is only natural for every member to try to present himself/herself in the best way possible. You are free to upload such photos to your profile as well. You have a very rich imagination, but let's not mistake tv-show with reality. We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well. If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to [email protected] and we will check the case. Some members may use general messages found on the Internet or translated, e.g. by Google translator or the translator, to set up an initial contact. They have no access to what other members write and you are free to search how to start a conversation as well if you are having any difficulties with it. We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred. We would also greatly appreciate it if you decide to review the feedback and rate us higher. As for your recent update let me please tell you that we provide our services in a transparent way and inform you only with truthful information. In order to provide fast and helpful assistance we have a great support team who cares of our customers. If you want to review your case individually please feel free to contact us via [email protected] and we will be glad to review everything in details. Should you have any questions, please contact us back. We will be glad to help you. Best regards, Support Team BravoDate

Reply from BravoDateOct 21, 2022

Dear Michael, Hello and thanks for finding time to leave your feedback. Please kindky note, that our website is completely legitimate, as we work in accordance with international law. We carefully approve all the members to be registered on our website. Our members’ profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the member you look at in the profile pictures is the person you are corresponding with (such profiles have a label “Validated member”). Also, we make sure as much as we are able to that the member is single and interested in communication with other members of the platform. We require seeing photo IDs of all our Validated Members. Should you have anything to add or in case of any questions, please contact us via [email protected] Best regards, BravoDate Customer Support

Reply from BravoDateOct 19, 2022

Dear Seida, Thank you for the review! Please, be kindly informed that we check members' profiles carefully. Firstly, in order to register, every user takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Thus, we can assure the person you are talking to is the person you see in the profile. Could you please be so kind as to specify why do you think that the members of the website are not real? Please, contact us via [email protected] to let us know more details regarding that. We are waiting for your reply! Should you have any questions, please contact us back. We will be glad to help you. Best regards, BravoDate Customer Support