Average
Based on 23 reviews
Brilliant Scents3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brilliant Scents offers premium fragrance solutions that elevate homes and businesses. Based in Boca Raton, FL, the company specializes in luxury scent diffusers, high-quality fragrance oils, and smart aroma systems. With designer-inspired collections, eco-conscious ingredients, and advanced technology, Brilliant Scents transforms any space with elegance, comfort, and a lasting sense of ambiance and well-being.
Brilliant Scents (brilliantscents.com) has 23 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Showing 15 reviews with 5 stars · Clear filters
ilove B.
Honestly wasn't sure a scent subscription made sense for me but a year later I'm still here. A couple months were hit or miss for my personal taste but nothing was bad quality, just not my style. The good ones more than make up for it.
Dada
Very good’s experience I love it
Erica H.
After trying several brands out there and being locked into a contract with a competitor I tried Brilliant Scents and have to say they by far are the best. The scents are superior and much stringer than the other brand out there. I will continue buying all my scents form them.
Good life G.
My experience with Brilliant Scents has been nothing short of excellent. I initially wanted to leave them a glowing review on Google, but quickly noticed they’re already rated very highly across most platforms. However, I saw that their Trustpilot profile didn’t have many recent positive reviews—so I felt it was important to share mine here. From start to finish, the Brilliant Scents team has been amazing. I’m new to home scenting and originally went with a less expensive company I found through a Facebook ad. Unfortunately, that decision didn’t pan out well—the diffuser I received from the other company underperformed, the scents were disappointing, and the shipping took forever. Worst of all, I was stuck with an expensive piece of equipment that didn’t deliver. That’s when I started doing more research and came across Brilliant Scents. I called their team three separate times—not just to make sure I could speak with a real human being, but also to get help choosing the right scents based on my preferences. Their support and patience blew me away. Fast forward five months—I’m now a very happy customer. I’ve purchased two more diffusers: one for my entire home and another for my daughter’s college dorm. The setup was simple, the fragrance quality is incredible, and the support continues to be top-tier. Brilliant Scents truly lives up to the hype. They’ve earned my trust, and I highly recommend them to anyone looking to elevate their space with premium, reliable scenting solutions.
Deena W.
Very great selection of fragrance oils.. I purchased a diffuser from another store but have been using Brilliant Scents for over 6 months now for fragrances. The wide array of scents to choose from really has me happy and coming back to always try the next best one. They are definitely speedy on their shipping as well. Very good guys!
Jeffrey W.
I wanted to wait a while to see how the product worked over time. It has been 10 months since I purchased the LX 500 cylinder for my home. I live in a 2 story 3300 sq ft, 80 yr old renovated farmhouse. The product itself is stellar. There are options on how to (time wise) introduce the scents into your air space. Quite honestly, it’s just trial and error as to which mode is best for your personal experience. The product does travel into most rooms downstairs where the cylinder is placed. It travels up the stairs but only lightly. It was more than I expected though. The scent I chose was a chestnut spice which was my favorite. Problem is I can’t seem to locate that flavor anywhere on their site now which is disappointing, but perhaps I’m the only person who liked it. The scents are not cheap but they are good quality and clean without being offensive. That’s a must for me. I just got 3 new scents I’m going to try last week so I’m looking forward to finding a replacement. Bottom line, it’s a 5-star product although I’ll miss that chestnut spice.
Laurie B.
I wanted to take a moment to share my honest feedback on Brilliant Scents. After using another company for 5 years, my experience with them became a complete disaster over the last 2 years. I won't name names, but they were truly terrible. Fast forward to Brilliant Scents—one day, I came across a random social media ad that caught my eye. It featured a system similar to the one I owned but branded under Brilliant Scents. Curious and cautious (given my recent bad experience), I decided to learn more. I was relieved to discover that Brilliant Scents was not affiliated with the company I was trying to escape from. When I called Brilliant Scents, I immediately got through to a representative (unlike the other company that had zero phone support). The rep I spoke with was knowledgeable and made me feel comfortable right away. However, I was still hesitant due to my recent ordeal, so I started small by ordering a bottle of Costa Del Sol—their version of my favorite scent. Here's my review after 5 months as a customer: 1. Exceptional Customer Service: Top of the line—I've never experienced better. 2. Costa Del Sol: This scent smells even better than My Way (which hints at the company I was leaving). It’s truly superior. 3. Fast and Luxurious Delivery: I ordered on Tuesday, and my oil arrived on Thursday in fabulous, luxurious packaging (and I’m someone who really appreciates good packaging!). 4. Expanding My Collection: I was so impressed that I ordered another diffuser for my mother-in-law and now purchase all my oils from Brilliant Scents. I've even recommended them to friends and family. After noticing only a couple of reviews here, despite all the 5-star reviews on other platforms, I felt compelled to share my experience. As a very satisfied (and picky) customer, I can confidently say that I'll be using Brilliant Scents for the long haul!
