Broadmoor RV SuperStore Inc.Reviews of broadmoorrv.com

Outdoor Activities
9145 Saint Thomas Drive, PO Box 2384, Pasco, Washington

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4.3

Great

Based on 837 reviews

Broadmoor RV SuperStore Inc.4.3

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About Broadmoor RV SuperStore

In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.

Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on Folks Told, with an average rating of 4.3 out of 5.

Also known as: Broadmoor RV SuperStore, broadmoorrv.com
Website: broadmoorrv.com
Category: Outdoor Activities
Location: Pasco, Washington
Listed on Folks Told: 2026

Broadmoor RV SuperStore reviews

Showing 563 reviews with 5 stars · Clear filters

Ryan & Olivia L.
Jun 9, 2020
Excellent, Straight Forward and Very Helpful Staff!
We had a wonderful experience working with the Pasco Broadmoor Staff from Sales, Finance and walk through after purchase. Being a first time buyer the walk through was amazing due to so many unknowns and basically blew our minds! So many tips and helpful ways to make sure that the Trailer is utilized in the smartest of ways but ways that will keep us utilizing it over and over! Thank You Pasco Broadmoor Team! Very much appreciated.
Reply from Broadmoor RV SuperStore Inc.Jun 9, 2020
Please keep our number with you. If you are out and about and have a question or concern we are only a phone call away. Many time a service tech can walk you through and issue or you can send pictures and they can help you out. Enjoy the new RV!!
Dale S.
Jun 4, 2020
Sales and service were great
Sales and service were great. Thank you!
Reply from Broadmoor RV SuperStore Inc.Jun 8, 2020
Dale, we appreciate the kind words. Looking forward to hearing about your outdoor adventures!
Steven Eugene C.
May 28, 2020
We are 1st time travel trailer buyers
We are 1st time travel trailer buyers. As 1st timers, the process can be overwhelming. However, our experience at Broadmoor has been outstanding. Beginning with Sales Manager Neal who was so gracious and helpful to our Finance expert Molly and our techs Alfredo and Charlie, everyone treated us so well. We had many questions and never felt silly asking. We were treated with dignity and respect from start to finish. When it comes time to upgrade, we will come back to Broadmoor. Thank you. Steve and Heather Culp
Reply from Broadmoor RV SuperStore Inc.May 29, 2020
Congratulations on your first RV! This should be a positive time for you and it looks like it was. 23 years ago our owner wanted shoppers to be treated like family and we hold to that concept. If you ever have a question or need assistance please do not hesitate to call and we will walk you through your situation. Looking forward to hearing about your adventures!
Mike N.
May 28, 2020
A very pleasant experience at Broadmoor…
A very pleasant experience at Broadmoor RV. Jason did an outstanding of making things happen. Our walkthrough was very pleasant, the unit was clean and serviced and at the time promised, Thank you Broadmoor.
Reply from Broadmoor RV SuperStore Inc.May 28, 2020
You are so very welcome! Nice that places are opening up and that you will be able to get out and enjoy your RV. Please do not hesitate to contact us with questions or if you need anything.
Korey J.
May 14, 2020
Hands down... Best Experience around!!
I believe you guys did an amazing job. Your customer service and friendliness was amazing. I would and will strongly recommend you to everyone I know. Thanks you Chris and Ryan.
Reply from Broadmoor RV SuperStore Inc.May 14, 2020
Treating guests like family is what we strive for. So glad to hear you felt it. Campgrounds are starting to open, so make that reservation and go camping!!
MG
May 13, 2020
Great job
Great job and worked to answer questions and make it a smooth buying experience
Reply from Broadmoor RV SuperStore Inc.May 13, 2020
Just remember our job is not done. If you find you have more questions please do not hesitate to call, text or email. We are still here for you!
Lawson & Nicole J.
May 13, 2020
Quick & efficient
Honestly I was pleasantly surprised with their service. Reading other reviews had my skeptical and I had a specific RV store in mind but wasn’t able to get the camper we wanted from them. Broadmoor was very quick and efficient. Our sales associate Angel, went above and beyond to help us with what we needed. I would recommend!
Reply from Broadmoor RV SuperStore Inc.May 13, 2020
Getting you the right RV is most important and of course we are glad we were able to deliver. Recommendations from customers such as you are priceless!! Enjoy your Salem and please stop in if you are back this way!
Deanne C.
May 13, 2020
We very satisfied with our purchase and…
We very satisfied with our purchase and the staff were very helpful.
Reply from Broadmoor RV SuperStore Inc.May 13, 2020
Please remember if you have any questions to call. Take a look through that camping package we gave you and make reservations to get out and use your new Jayco!! The privately owned campgrounds are open!

Broadmoor RV SuperStore Inc.Reviews of broadmoorrv.com

Rating breakdown

What customers rate

About Broadmoor RV SuperStore

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Broadmoor RV SuperStore Inc.Reviews of broadmoorrv.com

Rating breakdown

What customers rate

Broadmoor RV SuperStore reviews

Excellent, Straight Forward and Very Helpful Staff!

Sales and service were great

We are 1st time travel trailer buyers

A very pleasant experience at Broadmoor…

Hands down... Best Experience around!!

Great job

Quick & efficient

We very satisfied with our purchase and…

About Broadmoor RV SuperStore

More in Outdoor Activities

Goose Creek RV Park & Campground

Broadout.com

MSR Gear

Everything Billiards

Broadmoor RV SuperStore reviews

Excellent, Straight Forward and Very Helpful Staff!

Sales and service were great

We are 1st time travel trailer buyers

A very pleasant experience at Broadmoor…

Hands down... Best Experience around!!

Great job

Quick & efficient

We very satisfied with our purchase and…