Broadmoor RV SuperStore Inc.Reviews of broadmoorrv.com

Would not match competitive pricing. Dealer then proceeds to lower pricing on similar trailer FOR LESS than what I paid, at the same time I purchased. Not knowledgeable about product, tow vehicles or winterization of the the camper. Sold me a trailer that was extremely dangerous to tow with inadequate tow vehicle.

Traveling with my sister in our Alfa motor home. We have a problem with our slide and they would not even try to fit us in. When I asked for a referral she said everyone else was just as busy. Didn't even give me an estimate for a few days out. Poor customer service. Will never go there again and will be sure to tell my family and friends Barbara Niclai

The after-purchase service has been awful. We can’t get anyone to answer the phone and barely return phone calls. They want to be known as a destination service department but I cannot imagine wasting my time trying to connect with someone to get help unless I HAD to!

Down right awful! Bought my first trailer there. I came with my own financing and was treated poorly. I thought money was money, that was round one. Round 2 I found a 5th wheel that meet all my needs. I drove 2 hours to their dealership talked numbers for 3 hours and before signing learned I was unable to tow it with my truck. Their website had false information and their radio ads saying one weekend only amazing sales... there were NO sales, same prices they had listed months prior. That was 2 times there that I had an awful experience. Angel in sales told me it was my responsibility to know what my truck can tow .... fun fact their website cited the wrong weight. My truck was very capable of towing what it listed it as. Called to voice my frustrations to the manager Travis and he was so rude I had to hang up. I then found a 5th wheel at Bluedog RV in Spokane (which Broadmoor had the exact same one on their lot) Ron in sales was amazing and Dave the finance manager was easy to work with. Super honest people and their communication was above and beyond. If you are looking for an RV save your time and money and go see Ron and Dave at Bluedog RV in Spokane.

Quick update... Had the trailer a month now. Finally got the DVD player. Sad I had to leave negative reviews to get the dealer to move their feet on it. And we now have started to get a few showers and I find the Slide seals leak when the slide is closed. Had a huge puddle of water flowing in when I went out there today. Looks like I spend a lot of money on another persons problem. Orignal review.... If your looking for dealer who misleads you with false advertising on their online listings..... this is the place for you. If your looking for dealer that will throw you to the curb and care less about you after they get your money......this dealer is the place for you. I found a used RV online to purchase. Since I lived 5 hours away I relied heavily on the online ad listing the features and condition of the trailer. We worked out a deal over the phone for the purchase and trade in of my RV. Then I showed up to the dealer. The dealer did not like the propane tanks on my RV as they were older and one apparently had expired. So. They required I replace both prior to the deal being done. They also required I buy the bigger tanks that apparently came on it from the factory new. They said I could buy them from them for $130 each or find somewhere to buy them. I offered to buy them online for $50 each and have them sent to the dealer. That was a no go as they wanted the tank right now. So I end up having to drive to a local feed store and drop $190 on two tanks. I finally get back and get the deal done. On my drive home I found my parking lights on the trailer didn't work. Everytime I turned on my lights the fuse would blow. I eventually tracked down the bad wire later and had to replace a 25 ft section of wire. That is something that should have been found prior to listing the trailer for sale. But the day after I get home we are loading everything into our new trailer and I go to hook up the tv to the DVD player that Broadmoor RV had advertised the trailer had. But to my surprise, the trailer did not have a DVD player. It was only a cd player. I contacted our sales guy Bryan immediately . He assured me they would make it right. That was over 2 weeks ago and now the only response I get is, i'm sorry really busy will get one it tomorrow. Well, how many tomorrow's is it gonna be guys!!! In the meantime,. They already have my trade in listed on their website. And what do you know,. They are lying about the options on my trailer as well. They have a power awning and roof ladder listed in the options and the trailer has neither. So looks like the lying continues to the next sucker who buys my trade in. At least. I will guarantee all my wiring works on my trade. So this dealer frequently lies in the ads and overloads the trailer with options that are not in the trailer. And when you call them on it they say they will make it right then just ignore you and hope you go away. Won't ever consider going back. Consider going to camping world across the street.

Water heater does not work, will not lite of propane Refrigerator does not work of propane or electricity Havent tried anything else yet

July 14, 2018 my wife and I traveled from Oregon to Washington to buy a new 2018 Jayco Redhawk 22c class C RV. The RV did not receive a PDI (post delivery inspection). The Bathroom door did not latch closed due to a factory install problem, which left an inch gap between the door and door striker. The slide outside seal was ripped away at top and hanging down over the outside window. The entry door drip rail was broken away from RV and sticking out. Three of the cabinet doors did not close due to incorrect factory installation. The two back cushions for the dinette did not have the joining Velcro tape to hold them in place. The dinette seat support used as a step up into the over cab bunk was missing 3/4" plywood necessary to support people climbing up into the bunk. These factory construction errors were very obvious and should have been spotted during a dealer PDI. Furthermore I purchased the Jayco Redhawk SE 22C RV because we wanted the Jride for towing a boat. I was told by the salesman, Fred Davenport, both during post purchase and during the sale of the RV; and during the sale by the service manager and a Certified RV Walk-Through Technician that all Redhawk's contain Jride or only the overload springs and balanced drive shaft. Come to find out, after the sale and purchase of the RV, via the help of Johnson RV (Sandy, OR) that this particular model of RV doesn't have the overloads, which was very important to us. When I called and discussed this with our salesman I was told that all Redhawk's do contain the Jride, but that he would check with his sales manager and check to see what equipment is specified per the VIN number on my particular coach. Fred has never called me back with this information, so I have no idea what I was sold is correct or not. When I call the salesman to see if he has checked with the issue of Jride he is not returning my calls. We very much need to see a remedy to this misleading information that was repeatedly given to us by Broadmoor RV and would like the overload springs installed as promised by Broadmoor RV. Respectfully Mr. and Mrs. Boldt

I needed to order a wiper blade assembly. Not knowing the model number, requested they look it up and order them. When the pair arrived the price was over $300. While standing at parts counter, I found same item on AMAZON and could have it delivered to my home for $31.85 each (pair for $63.60) I desperately needed one as we were planning to depart and didn't have time to order on Amazon. They "worked with me" and brought the price down to $102.75 each. I relented and paid that price for one only, leaving the 2nd one on the counter. I will never be back to their parts department for ANYTHING! They acted like they were doing me a favor, by selling one, for more than $70 per wiper blade assembly than I could buy from Amazon.