Great
Based on 837 reviews
Broadmoor RV SuperStore Inc.4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 563 reviews with 5 stars · Clear filters
Duane Z.
Fred and Charles were really friendly and in my opinion very sincere.They were very knowledgeable and all was taken care of in a timely manner.There is a reason this is the third RV we have purchased from Broadmoor RV. Very Impressed, Duane Ziegler
Reply from Broadmoor RV SuperStore Inc.Apr 7, 2019
Duane, happy that you continue to have a good buying experience with us here at Broadmoor RV. Thank you for your continued business!!
Tamara
I called to check on a 5th wheel, but they had sold it so Ryan told me about another one in stock. It was exactly what I wanted. He sent me pictures. When I went to look at it, they were very courteous. After touring the 5th wheel I filled out the paperwork. No hassles over price. They even delivered it to me. I'm over the moon with my new purchase. I would recommend them to every one. Tami
Reply from Broadmoor RV SuperStore Inc.Apr 7, 2019
Super glad to hear that your enjoying your new 5th wheel! Thank you for business Tamara!
Ron M.
First time RV buyers, we'ved shopped many dealers, researched countless brands and received our share of advice. We shop at the Kennewick Costco and looking for an Outdoors RV dealer, we found Broadmoor RV in Pasco. They had a large selection of Outdoors RVs so we thought we'd look there. Jason Rowland was our "tour guide". He showed and explained the many models. We hadn't planned on buying that day but were totally blown away at the build quality and the dealership. Two weeks later Charles was doing the walk through with us. He was very knowledgeable and answered all our questions, I'm sure some twice! Highly recommend Broadmoor RV!
Reply from Broadmoor RV SuperStore Inc.Apr 2, 2019
Ron, thank you we value your business!
White
Excellent service before and after we bought our motorhome. The staff was friendly and knowledgeable. Our salesman (Guy Lovelady) was easy to work with and was low pressure. We appreciated the way he listened to us and helped us find the right RV. Their website was a big help too. We used it to check out the inventory and get an accurate view of what was available.
Reply from Broadmoor RV SuperStore Inc.Apr 2, 2019
Glad to hear that everything went well. Thank you, White for your business and review!
Dave
Good to work with.
Reply from Broadmoor RV SuperStore Inc.Apr 2, 2019
Thank you Dave!
Chris & T.
Best buying experience! We have never had such a smooth, respectful vehicle purchase. Everyone treated us with great respect and appreciation. We are thrilled with our new RV and appreciate the impeccable service we received at Broadmoor.
Reply from Broadmoor RV SuperStore Inc.Apr 1, 2019
Thank you Chris & Terena for your business! Super glad to hear you had a great buying experience here at Broadmoor RV.
Chris & A.
Knowledgeable. Great prices on new RV's. Purchased my RV while living in another state and salesman had immediate upfront knowledge about what I had to do to get it home. I showed up a day early and within 30 minutes they were ready for us. Walk through with RV was a snap and informative. Financing was painless.
Reply from Broadmoor RV SuperStore Inc.Apr 1, 2019
Chris & Amanda, glad to hear that everyone you had contact with was very helpful. We value your business. Thank you!
Satisfied C.
We have been in the market for several months, and visited multiple RV dealers in the northwest. We ended up circling all the way back to where we started. At Broadmoore we found the best deal and the best service.
Reply from Broadmoor RV SuperStore Inc.Mar 25, 2019
Thank you for your business and review!
