Great
Based on 837 reviews
Broadmoor RV SuperStore Inc.4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 563 reviews with 5 stars · Clear filters
Frederick
Broadmoor did exactly what they said they would do. We were able to negotiate a good price with some basic equipment to get started and by 2:00 that afternoon we were camping! Trailer camping is new to us and we really feel like we got off on the right foot with Broadmoor RV.
Reply from Broadmoor RV SuperStore Inc.Oct 9, 2018
Thank you Frederick, we value your business. Glad to hear your camping.
George & L.
We were very pleased with our experience at Broadmoor. Very nice facility, staff was professional and low key. We traveled across the state to purchase the travel trailer and were happy with every aspect of the transaction. We wouldn't hesitate to recommend them to friends and family.
Reply from Broadmoor RV SuperStore Inc.Oct 3, 2018
George & Lauren, thank you for your business.
Joe
The whole process was smooth and very professional.
Reply from Broadmoor RV SuperStore Inc.Sep 30, 2018
Thank you Joe!
Deena
Very easy process and everyone was very friendly!
Reply from Broadmoor RV SuperStore Inc.Sep 30, 2018
Thank you Deena! We value your business.
Ryan
A great and wonderful experience making my first RV purchase. Great attitudes by all of the people that were involved in my purchase. Guy left me room to look and see what I liked. The inventory was good and he helped lead me to a suitable unit that had been priced respectably different than the other units I was looking through. Molly was a pleasure to work with and handled the transaction masterfully, even with a couple of last minute curveballs. A trip across town with Stretch and Dorothy was pure pleasure. I’m glad they were part of my experience! Tina saw that I got started on my walkthrough upon my arrival, despite being considerably early. Jordan’s walkthrough was f-ing amazing! He made sure it was hooked up and ready to go. The service department did a fantastic job installing both my hitch and air bags, to keep me on schedule through the closing of the purchase. Hope my future experiences are as fantastic!
Reply from Broadmoor RV SuperStore Inc.Sep 30, 2018
Ryan, thank you and it was a pleasure doing business with you! Hope you make many memorable adventures with your new unit.
Mel Y.
Great place... friendly and very helpful staff.
Reply from Broadmoor RV SuperStore Inc.Sep 29, 2018
Mel Yost, thank you for your business and review.
S.K. F.
Ryan was extremely helpful to us. I told him what we were looking for and he gave us a variety of choices. He also let us check other models so we were sure of what we wanted. He even came in on his day off the next day when we decided on our fifth wheel. Everyone at Broadmoor is extremely knowledgable, helpful and friendly. Couldn't have asked for better service.
Reply from Broadmoor RV SuperStore Inc.Sep 29, 2018
Thank you S.K Fields, we value your business!
Vickie & R.
Jason, our Salesperson, was so helpful and DID NOT oversale, or show us anything that we didn't want to see. Joe, the walkthrough guy, was excellent and very patient with all our questions.
Reply from Broadmoor RV SuperStore Inc.Sep 21, 2018
Vickie & Rick, thank your for your business and review! Hope your enjoying your new unit.
