Broadmoor RV SuperStore Inc.Reviews of broadmoorrv.com

Love our Montana HC 294RL. Just a few bugs but that's to be expected. Most of the issues were manufacturing. Overall we are happy with Broadmoor. Great staff, very friendly. Took great care of us!!

I loved our experience your prices and inventory is competitive. The employees were helpful. But there wasn't a lot of negotiations with pricing and pushy to have us purchase.

Alot of Rv's there...good service dept.

Our salesman was very helpful and no pressure from him when we were looking for a motorhome.

Ryan, my salesman was truly amazing. Listened to everything we were looking for, didn't try pushing us into anything we didn't want & was patient with us. We are new trailer owners and Ryan NEVER made us feel like any questions was silly or stupid. He took his time to make sure all our questions was answered completely. Our service gentleman that did our walk thru was great too. Very detailed, checked for our understanding to make sure we understood and answered all our questions w/respect. I'm only giving a 4 because at the beginning of my finance signing, was a really great experience. However, when I declined the warranty I felt a bit belittled, un-knowledgable and that I made them upset. Overall they were still really nice to work with. I will definitely be referring peeps to Broadmoor and to Ryan!

We purchased a trailer over the phone and our sales person Angel was great. She was very helpful in making sure we knew everything about our trailer before we drove 3 hours to pick it up. When we got to the dealership everyone was friendly and our walkthrough was great. After that is was just a feeling of an assembly line. I understand that it is busy there and they need structure but it was just kind of a cold feeling. We never met our sales person at the dealership, which was important for us because she was the one I gained trust with over the phone. When we were getting ready to sign paperwork we got an email from another dealership that was quite a bit lower than what we were paying. We brought this up, not necessarily wanting them to beat the price but perhaps to negotiate a little. The mentality when we brought this up get like they had already gotten the deposit so if we don’t like it then we can go. We had already driven 3 hours so we decided to go through with the deal. I know we could have just walked away but we would have been forfeiting a deposit. I don’t have anything individually bad to say about anyone in the dealership. The process just seemed very impersonal for the big chunk of money that we spent there.

My experience with Broadmoor was great. We knew exactly what we wanted when we showed up. Everything went smooth and a couple days later I took the trailer home. It's in the months after that have been irritating. You buy something new you expect it to go a while before something breaks. We bought a Salem 25RLS made by Forest River. I do not recommend to buy anything from Forest River. Brand new trailer. Exhaust fan above the stove died the first trip. 3rd trip both roof vents were gone when we got to our destination. The big drawer under the couch literally fell apart. I had to rewire one of the power stabalizing jacks. 5th trip woke up to a flooded bathroom floor(loose fitting under sink). Next night woke up to more water on the floor.(this time the fitting on the toilet) the black tank flush worked the first 2 times. Cupboard door fell off because the screws were stripped out. I replaced and or fixed everything myself. Nothing was very expensive. My problem is I'm 80 miles from Broadmoor. I would spend more in fuel to have them fix it than if I just did it myself. It will be going back to them at the end of the camping season to get a lot more stuff fixed. The build quality of this trailer is absolute GARBAGE! I'm sure in a couple years once I've rebuild this trailer I'm sure it will be ok but for now I cant help but feel like I was royally screwed on this purchase. Do you research! Forest River makes JUNK! Horrible reviews all over the internet. Will never buy anything made by Forest River again. On a more positive note we have enjoyed all of the camping trips minus everything breaking.

We knew what we wanted before going to Broadmoor (did our research) which made the transaction and sale quick and easy - no wasted time looking around at other RVs. While waiting for the sway bar and brake controller install we got a bit bored, but in the end, the work was complete and we headed out. That's where the "unhappy camper" showed up. As we pulled away I attempted to turn on the AC in my Explorer - NO Power to the controls. We turned around and went back. Turned out the "helper" cut wires he shouldn't have. As a result, it took an additional hour for our tech to find the cut and splice the wires back together. Needless to say, I will never be fully happy knowing my new vehicle was carelessly damaged, and that when someone said they were installing a brake controller they FAILED to ever mention wires would meed to be cut to install the controller. I can't help but feel that some day, while driving down the road, I will suddenly lose power. Yes, crap happens, but that doesnt make a person warm and fuzzy. Overall, Broadmoor is a pretty good place to do business.