Broadmoor RV SuperStore Inc.Reviews of broadmoorrv.com

Little pushy. Took way to long to complete a sale. The overall atmosphere is great but felt rushed as the salesman was trying to outbeat another salesman in the sale of our trailer.

We had a great experience with Broadmoor RV. All the staff were friendly and courteous. We loved walking in the building and seeing all the smiles. We ordered our fifth wheel from Broadmoor through the Jayco factory instead of purchasing one on the lot. Also, we lived 2,500 miles away from Pasco to speak to someone in person. We did everything by telephone. The initial and pre-delivery process and time made us the most anxious, due to time constraints, but it all worked out in the end. We did not physically see our fifth wheel when we picked the model, but as soon as we saw it during our PDI, we knew it is the one for our family. We found a few cuts in our awning during the PDI. Broadmoor ordered a new awning and sent two techs out to us to replace it. We were staying in an RV park in Spokane Valley...what wonderful customer service!!! It has been exactly one month today since we picked up our Jayco from Broadmoor and we have been ecstatic with the whole experience. We highly recommend Broadmoor RV for your RV needs!!

Marta and Guy were excellent to work with. Very smooth process. One issue we had was the length of time the wiring took on the tow vehicle. We were told 4 hours, arrived at 10am and were not out until about 4:30. Marta did a great job of making sure we were comfortable and had everything we needed during our time there though.

Neil was a pleasure to work with. The RV for being new is a little more beat up than we felt it should be.

We chose Broadmoor after shopping around Washington and Oregon. We knew exactly what we wanted, and we were willing to drive for a sufficient difference in price. We did not visit Broadmoor until we picked up our trailer. Our pre-sales process was communicative, helpful, and timely. On site for delivery, the actual financial process involved a bit more waiting than we would have preferred, but to a person, all of the sales and technical people were cordial and helpful. We have yet to have any experience with after sale or warranty issues. At this point, I would have no hesitancy in recommending them.

Jason, our salesman, was great. the orientation was good, The issues we has was, the gentleman who did the orientation, at times, came across as being impatient with us. this was our first rv and had questions or clarifications. He was very knowledgeable but seemed like he was tired of us asking questions. The inspection of Rv seemed to overlook that the water heater screws had come apart. Woman in parts and service was very wonderful and got it set up to be fixed right away.

Jim was very patient and helpful. The training to use my motorhome was very helpful.

Their there for a sale but also get you what you’re looking for. I’d suggest knowing what you want before getting to the lot. Working with the service people help get through understanding how your RV operate. They’re also sales people, so know what options you would like to know what to add to your RV. Overall, good service with a dash of sales. Additionally, they may quote you at one price for an add on but will add extra costs after the confirmed quote. Agree on one price and you’ll be good.