Poor
Based on 126 reviews
Broderft2.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe true connection lives in the details. Our name embodies our mission: Broder (inspired by artisanal craftsmanship) + FT (abbreviation for "Gift"). Every piece we create is a tribute to life’s irreplaceable moments – the inside jokes, shared passions, quiet "thank-yous," and loud celebrations.At Broderft.com, we believe that what you wear and what you give should reflect who you are. We’re more than just a clothing and gift shop; we're a canvas for your creativity, a place where your stories come to life through the art of custom embroidery.From personalized apparel that showcases your style to heartfelt gifts that express your deepest emotions, we offer a unique way to connect and celebrate. Imagine a custom-embroidered sweatshirt that tells the world about your passions, or a carefully designed gift that perfectly captures the essence of your relationship.
Broderft (broderft.com) has 126 customer reviews on Folks Told, with an average rating of 2.2 out of 5.
Showing 84 reviews with 1 star · Clear filters
Wendy
I wish I had read the reviews before ordering and saved my money. I ordered 2 wobbly belly fridge magnets and was very disappointed when they arrived. The quality is very poor and the belly looks a very odd shape. I have contacted the company stating my disappointment and attached photos and as yet, waiting for a reply. AVOID THIS FIRM ******UPDATE***** Had a reply to my email and been offered £5 compensation !
Graham
Very poor service they take your money and there is no goods so I'm try to get a refund so I think this just one of worst company THIS A SCUM
Wendy B.
I wish I would’ve read the reviews before I placed my order. I order the garden gnomes. They look nothing like the photos on their website. They are 1 dimension, about 1/4” thick and very cheaply made. Totally not worth the price. And the pictures I sent them don’t look anything like them. Do not order from this company!
Maryjo R.
I am quite dissatisfied with my recent purchase of a personalized garden gnome. I ordered it to feature my friend's face, but the item received bears no resemblance to my friend. The gnome has a beard and dark hair, whereas my friend is blonde and clean-shaven. Furthermore, the seller refuses to issue a refund. I am very disappointed and advise caution to other buyers.
Lori Z.
I purchased a product from Broderft and it was totally misleading. I double checked my order before submitting. The item I ordered was totally different from what I received. Not only was the statue that I ordered not a statue, the design I ordered was not what was ordered. I requested a refund from the company. They said that I ordered exactly what I received and no refund would occur. Even if I received the design that I ordered I could have given the gift to the recipient. The one I received I am totally not comfortable giving to the recipient. I order many things online and I am very unhappy with this company. I will make sure I let others know as well. They did not even deserve the 1 star I gave as that was the lowest option to choose from.
Jennifer J.
Do not use this company , what they advertise is not what you get it’s poor quality I was disgusted when my item arrived I’m currently trying to get a refund , now won’t answer me , the site should be shut down
Dave M.
When I received my order from this company it was of lamentable and extremely poor quality and nothing like the illustration on their website. Their website is totally misleading in the description of their products. The item I was sent is certainly not worth the £20 I paid for it. DO NOT DEAL WITH THIS COMPANY. I am not the only customer that has been conned, see other numerous negative reviews
Pat Burkey M.
Description is very misleading. VERY! Of course, now I know why the items were so CHEAP! Because they aren't worth the price I paid. Live and learn.
