Great
Based on 792 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.
Buildium (buildium.com) has 792 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 501 reviews with 5 stars · Clear filters
Cynthia W.
Rowald helped me with my check printing problem and was very patient. The tech support team at Buildium is GREAT. They are always so helpful and educate me on how to do the procedure I'm calling about.
Reply from BuildiumOct 14, 2025
Thanks for sharing, Cynthia! We're glad our support team is so helpful to you.
R. C.
Buildium wins it with me because I can get help on the phone in real time.
Reply from BuildiumOct 14, 2025
Thanks for your review! We're happy to have you as a customer.
treasurer
Working with Rowald was a pleasure.
Reply from BuildiumOct 14, 2025
Thanks for your review!
Kirk R.
Great customer service
Reply from BuildiumOct 14, 2025
Thanks, Kirk! We appreciate your review.
Jorge L.
Customer support for this company is excellent, we have had some situations where I can't find my way out of and a simple call to support and they take their time to review the whole situation and notice other flaws I might've made. My most current situation I had the pleasure of speaking to Jaz she was very thorough and very easy to talk to and explain my situation. not once did she judge or look down on me for not knowing how to do certain actions and just helped. Thank you.
Reply from BuildiumOct 14, 2025
Thanks for this review, Jorge! Our support team is great at what they do, and we love to hear it from valued customers like you.
California Dream HOA M.
Buildium representatives always assist me very quickly in solving any issues or answering questions. It's one of the things I love most about this platform is we can get immediate support by calling the customer service phone number. I recently had a request expedited on the same day which was a big relief.
Reply from BuildiumOct 14, 2025
Thanks for your review! We really love it when our support team gets recognized for their dedication to helping our valued customers. We're glad we were able to provide some relief, because who needs the stress?
Ariana A.
Great customer service always!!! Very knowledgeable staff!!!
Reply from BuildiumOct 14, 2025
Thanks for the shoutout for our customer care team, Ariana!
Philly P.
Great support as always
Reply from BuildiumSep 30, 2025
Thanks for taking the time to write a review!
