Bad
Based on 158 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Facebook (business.facebook.com) has 158 customer reviews on Folks Told, with an average rating of 1.2 out of 5.
Showing 145 reviews with 1 star · Clear filters
Novonto A.
Be aware when you are planning on advertising through Meta! 99% of the hits where bots that will cap your daily limit. why? competitors will do this to you so your ad will reach its daily limit so your ad will be removed and theres will be shown. Do you think Meta will help you.... NO ofcourse not unless you are spending millions on ads, Meta does not care about small businesses.
Jamie Boyd N.
I got hacked in december I have sent email after email to facebook with no reply Had friends report my old profile. According to Facebook, it does not go against the policies. I have had friends who have lost money because of scams It has really affected my health. Facebook should be ashamed of themselves
CMW
Truly appalling. Difficult to use. Impossible to get useful help. A confusing shambles to try and run.
Shane Kreations P.
If I could give -5 I would. I've had a personal account for over 10 years and created a business account from that profile a few years ago. Recently, I recieved notifications that my personal account was in violation of Facebook's policy and I will need to verify my identity or my account will be disabled. This was odd as there was no link to the specific post in question. Furthermore, why would I need to verify my identity? Lastly, the notification seemed to be from another account. My account is now disabled but my business account is still active. However, I am unable to access that account or make changes given how the account was created. I've spent hours trying to get assistance but there's no direct or live customer service reps available. Instead they have articles for various issues but, none for this problem exists. As a result, I initiated a Google search for a contact number which led me to someone who wanted to remotely access my phone to install software under the pretence of checking for bugs. I also found a way to submit a dispute which resulted in zero response. Lastly, I have searched on you tube and found that a newsroom did a story on someone who encountered the same issue. They were also unsuccessful in making contact or receiving information for that individual. At that point I lost hope, especially since at that point I have spent hours, days, and weeks trying to get to a resolution. How is this type of operation even possible? But, I hope Facebook/Meta will improve this basic expectation in its business. Now, I have to accept the fact that I need move on from Facebook, knowing that my business will forever be affected unless I start all over by creating a new account and updating all other accounts and website after having built a reputation over five years.
steve
facebook are total scumbags If i could give them a no star i would i was advertising my business on there but then i was told one of my photos went against there rules so when i put an appeal in they said it was the new AI that not let me use it but then when they seen it they said it was ok but now they have permanently band from advertising and theres nothing i can do what a load of fu@@ing wa@@kers now days all about getting money out of you all the time fu@@king new Meta is shi@
Antimo R.
La piattaforma fa letteralmente schifo Dovrebbero vergognarsi. Non posso più fare pubblicità perché il mio account privato è bloccato in modo permanente. Bravi solo a prendere i nostri dati
Michaela W.
I'm at my wits end, I have accessed the tool drop down and my appointments have disappeared, I have reported the problem twice now to no avail, I havnt even had anything back to say that the issue is being looked into. Really poor service looks like I may have to look for another appointment system 😕 shame really but it is no good for buisness.
Bert de G.
I received an error from FB that my url is invalid and my app will therefore be blocked. My url is not invalid. I've been searching for a way to contact support for 30 minutes. There is not a way to do this. I even checked Youtube guides to find my way through the interface, but the buttons to contact a human aren't there anymore. Finally I try to submit a bug report but nothing happens when I press the send button. Surreal....
