Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About C2 Education
At C2 Education, we believe in our students and their potential for greatness. We guide them toward achieving their dreams and help families benefit from a better education, now and always.For over 20 years, C2 Education has been helping students improve test scores, boost GPAs, and gain admission to their dream colleges. We serve over 14,000 elementary, middle, and high school students each week at over 180 centers nationwide. Our students’ success speaks volumes. In the past five years alone, C2 students have received over 25,000 dream college acceptances and more than $180 million in scholarship offers. Together, we achieve great results — higher SAT and ACT scores, better GPAs, and more dream college acceptances.Learn More at C2 Education
C2 Education (c2educate.com) has 408 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
Cheats! They sold me a package of hours, and then closed the office. Refused to refund the hours, and said I should be grateful that they are "allowing" me to transfer the hours to a new location that is miles away, and not convenient for my kids to go to. Stay far away from them--management is untrustworthy.
LO
Laureen O'Connell B.
ONE STAR RATING IS GENEROUS
ONE STAR RATING IS GENEROUS
My daughter was enrolled in an SAT prep course, in the Spring of 2019, at the Nanuet, NY location. Stupidly, I paid in full (at a "discounted rate"), and signed a contract. Lori, the sales coordinator, made a statement that they "guarantee" their scores. An increase in scores is an implied goal; I didn't sign my daughter up for this program to have the same scores she had for her PSAT. Any person in their right mind knows that. In fact, according to College Board (the main resource for college bound students), one can expect to increase their scores from their PSAT to SAT by 115 points, using a free resource such as Khan Academy. Surely, one could expect AT LEAST the same results from a pricey, so called education center. I paid C2 four thousand dollars in advance, and my (honor student) daughter yielded NO increase from her PSAT score, after 20 + hours of tutoring service (at $80/hour). There was no feedback prior to the SAT. All the staff at C2 was able to do was regurgitate "according to the contract you signed..." We are in a time where parents will go above and beyond to help their children achieve. Again, an increase in score is implied. I was initially offered a laughable 15 percent refund. I escalated it as much as my mental health could tolerate, and ended up with a 35 percent refund. In the end I am still out almost three thousand dollars....FOR NOTHING. There are other programs who offer a money back guarantee. I wish I would have done more research. RUN.
Below is their pathetic response, after repeatedly attempting to escalate this matter:
Laureen, thanks for your opinion, and we're sorry for your experience. If you had any other thoughts to share, we'd love to hear them. You can email us at customersupport@c2educatecom
SG
SG
C2-Tutoring Monrovia CA is very…
C2-Tutoring Monrovia CA is very unprofessional. They kept trying to sell me a package for over 4k. I wanted to first see if my daughter would like it and paid for the one hour rate for $105.00 for a couple of days and pretty much I was better off with a private tutor. They made sure i understood that the hourly rate (one teacher per 3 student) is not what they like! that they even told me. It was so much more that I am not getting into now. I advise you to check prices and contract first.
DA
David
Best
I love my teacher Diana she is a very helpful person
LL
lei L.
I had bad experience in NJ Livingston…
I honestly feel that C2 education is an educational scam.
below email is fake,my email get rejected! Funny!!! C2 education you are a liar.
ok, I post my email here instead:
C2 education,
I followed procedure called cancellation before the promotion time end, the center director told me that she will ask her supervisor discuss with me. I was expect someone will call me in few days, but I waited few weeks no one call me. now, I realize that was a trap. that day over the phone she also said she understand poor people's financial situation, that she was born to a poor family too, blah blah...... she is not asking is there anything C2 can improve the education service, but discriminate my financial status. that is not funny any more. we leaving you not only because my son had incident, also you can not provide quality education service. your tutors they sounds just want come to fill up the time sheet get pay.
right after I post review on a website, one of your employee named Jasmine called me with huge accent, I am not sure that I 100% understand what she is argue for. basically all she care is about money, sounds like cancel now compare cancel late is the same. besides she lie about that she email me long time ago, may be you can resend to me that email?
I have no interesting to continue take your bad service, I am asking 100% refund to my original payment.
Sincerely,
on this review site we had more than 30 unsatisfied customers , we should hire an attorney file class action !
Reply from C2 EducationJun 26, 2019
Lei Liu. We're sorry to hear about your bad experience. Would you please email us at [email protected] to discuss the situation? We would like the opportunity to see if there is anything we can do to fix the issue.
KT
K T.
I would not trust this company
I would not trust this company. First of all, trying to contact anyone at corporate is very difficult. That lack of transparency was a red flag. The branch manager will mislead you about what services they offer and then once you sign on the line you will not be refunded your money - even if you never attend a class. Update: I have not only emailed, but have spoken to the regional manager. I realize I signed a contract, however, given how we were treated in the 24 hours that followed we chose to withdraw our application. No services were rendered by your company, and your director told me the spot could be filled. Your company lost no money and yet I was still not entitled to my refund.
Reply from C2 EducationJun 24, 2019
Kristin, we appreciate your feedback, and we're sorry that your experience was not what you wanted. You can simply email [email protected] and communicate directly with our corporate team.
PL
Phuc L.
WORTHLESS WASTE OF MONEY
I paid $6,000 for the SAT review at the Falls Church C2 center and my son was given a "diagnostic test" to place him in a class. In reality, students of all levels rotate through all the same teacher. When sitting down, my son was put with people completely different subjects for example, he sat down with a little kid a lot that pose a big distraction. With the distraction, the tutors sit down and don't really do anything but check your work and wait for you to work. There's no support, no system for an improved scores. For the whole time my sons score did not improve and they did not care, not until the last month. During the last month, the center wanted to show me a score change so they tutored harder and tried to get my sons score to improve. This shows they only care about money and only willing to work for the "score change" but not for the student.
Reply from C2 EducationJun 24, 2019
Hello Phuc. We appreciate your review, and we're sorry you feel that there were issues with your son's program. If you'd like, you can email us at [email protected] and we will be happy to continue the conversation.
JK
Jim K.
Record the sales person on camera.
I was told by the sales person I could sign my son up with 19 days to cancel for any reason. The model and times didn't fit so the next day I called back to cancel. I was then told a different story that they cant cancel the loan process. That it was cash only for the return policy mentioned and that it was a bank stipulation not theirs. I contacted the bank and told by the bank its actually a policy from the "Tuition Solution" -(C2) furthermore I was responsible for the reduces amount of 2,217.00. I will take this to my lawyer and better business bureau as I have tried to talk them but obviously I was lied to. After looking up reviews for their policy I did find a number of other people with similar complaints. I don't have any positive feedback for liars. Other posts listed below with similar issues were posted but the site didn't allow it.