Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About C2 Education
At C2 Education, we believe in our students and their potential for greatness. We guide them toward achieving their dreams and help families benefit from a better education, now and always.For over 20 years, C2 Education has been helping students improve test scores, boost GPAs, and gain admission to their dream colleges. We serve over 14,000 elementary, middle, and high school students each week at over 180 centers nationwide. Our students’ success speaks volumes. In the past five years alone, C2 students have received over 25,000 dream college acceptances and more than $180 million in scholarship offers. Together, we achieve great results — higher SAT and ACT scores, better GPAs, and more dream college acceptances.Learn More at C2 Education
C2 Education (c2educate.com) has 408 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
It's a joke! whatever they are telling you when you want to get in,do not believe it. My older kid bought a package, not able to use all the hours, they promised siblings can use it whenever. Now they are telling me it's expired and there's nothing they can do about it. Scammer!
Reply from C2 EducationSep 16, 2024
Thank you for sharing your experience with C2 Education. We understand your frustration regarding the expiration of your purchased hours. Our policies are designed to provide fair and consistent service to all students. We strive to work closely with families like yours to notify you in advance of any expiring hours, allowing ample time to create a plan and ensure that those hours are put to good use. We genuinely value your feedback and appreciate the opportunity to improve our services.
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Wenwen C.
Be aware if you consider to send kids to C2 Cupertino
Worst experience ever! Be aware if you consider to buy packages in C2 Cupertino. My experience was C2 Cupertino told me they had promotion packages that the purchased sessions will never be expired, so I purchased 200 hours and never used it until when I called them this July , they just told me that my whole 200 hours:$10k sessions will be expired THIS October and they only refund 70% of my tuition. Please be aware of this gimmick.
Do not send kids to this scam place, the counselor showed he didn't care about the kid, showed indifferent and condescending attitude and no passion during the counseling. I felt discouraged for my son by this counselor’s discouraging attitude and can’t believe the way he treated my son during the counseling session. When I tried to schedule a session with the only most helpful tutor, Brian , it's always hard to get in the session and the scheduler sometimes even yelled at me over the phone. They just wanted your money with your credit card number over the phone without explaining the contract thing in the beginning and just said it’s promised the hours will never be expired. Now they told me our all 200 hours will be expired by oct 14 this year and I have to provide my personal information like address, bank account by Oct 14 in order not to get rejected. They only provide 70% and $150 process fee for my never used 10k. Then when it comes to refund, they are always hard to reach and delay intentionally till the expiration date.
Reply from C2 EducationAug 22, 2024
Thank you for your feedback and for sharing your experience with C2 Education. We understand your frustration regarding the expiration of your purchased hours and the challenges you faced. Our policies are designed to provide fair and consistent service to all students, and we strive to work closely with families like yours to notify you in advance of any expiring hours, allowing ample time to create a plan and ensure that those hours are put to good use. We genuinely value your feedback and appreciate the opportunity to improve our services.
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Pari K.
Do not waste your valuable time at C2E..The…
Do not waste your valuable time.The staff Suja will fool you, mimicking as if she is super busy and obliging by accepting you. First, you will be asked to schedule for your evaluation test. You will be given date after - 4 weeks, then, wait until 2 more weeks - teacher will check your answer, then super busy Suja will call you
after 2 more weeks to reveal your kid is really bad at math and English to sell you expensive package. If you want to go for few sessions package, you will be informed;" You do not have enough time to improve score" except having expensive package with frequent classes or one on one classes ( the most expensive). Well
who wasted 6 weeks just waiting to hear from C2E? Meanwhile, you will be offered college applications prep and Essay writing packages at additional price.
My kid from specialized high school wanted to improve PSAT score by 30 points to get 100%, she was been evaluated as poorly performing student and then was informed she needs many sessions to improve her
score and some one on one classes as there was little time left.My kid decided to go with Kennedy Prep instead, scored 1520 in SAT, and now accepted to 3 BSMD program.
Reply from C2 EducationAug 22, 2024
Thank you for your feedback and for sharing your experience with C2 Education. We understand your frustration with the delays in the evaluation process and the recommendations you received. Our intention is to provide a thorough assessment and personalized guidance for each student, but we regret that your experience did not meet your expectations. We genuinely value your feedback and will use it to improve the efficiency and clarity of our services.
JX
Justin X.
unprofessional service c2 education cupertino
I am very disappointed with the experience offered by C2 Education in Cupertino. I signed up for a $10,000 package, expecting it to benefit all my children. Initially, the quality was acceptable, but after the ownership changed, the quality significantly declined, and none of my kids enjoyed studying there. More importantly, the current owner seems more focused on securing signed contracts rather than improving the center's quality. I urge you to consider other options. In addition, their system is very disorganized. Their staff informed me that I had to sign a new contract to continue using my credit, so I signed it without thoroughly reading it. Later, I discovered that I had agreed to have all my $3,600 in credits expire in 45 days. As a result, I couldn't get any money back and ended up wasting $3,600.
Reply from C2 EducationAug 22, 2024
Thank you for your feedback. We’re sorry to hear about your disappointing experience with C2 Education. We understand your frustration with the decline in quality and the issues with the contract and credits. We strive to provide clear communication about credit usage and expiration. We are reviewing our processes to improve our services and ensure better support. If you would like to discuss this further, please contact us directly.
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Anonymous
SAVE YOUR MONEY
Honestly no tutoring is better than this place. Their tutoring is basically self studying and they answer questions occasionally. I could get better and more thourough explainations on youtube. Most of their tutors are not even qualified and google the answers when you ask a question as if I couldnt do that myself. Some are also rude, telling you to give up. Honestly regret using C2 because they ruined my chances of getting a good SAT score. My score improved by only 10 points from using them for a year. So disappointing. Use a better tutoring place like Princeton Review or something. Anything is better than here.
Reply from C2 EducationSep 4, 2024
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and the impact it had on your SAT preparation. At C2 Education, we aim to provide high-quality tutoring and support tailored to each student’s needs, and it’s clear we didn’t meet those expectations in your case. We take concerns about tutor quality and effectiveness seriously and will address your feedback with our team. Your feedback is important to us as we strive to enhance our services.
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Janel
stay away from c2
We paid for a large package for tutoring with assurances that the center would work with us on schedule since my daughter plays sports. Her tutors left the center, the remaining ones could not answer her questions, and the times available were so limited we could never get on a schedule to come in. I was promised a refund 4 months ago which is mysteriously missing. This place is a scam stay far away
Reply from C2 EducationSep 4, 2024
Thank you for your feedback. We’re sorry to see that your experience with C2 Education didn’t meet your expectations. We’d like to learn more about what happened. Please email us at [email protected] so we can assist you further. We appreciate the opportunity to address your concerns.
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Amanda
Do NOT waste your time or money
We found C2 online and there was a location close to our home. I emailed and received a phone call from the nearby location and I explained my daughter needed study skills help and time management. We went in, paid $60 for a test and were then pulled into a room to discuss. The woman talked down to me and my daughter and told her that there was no excuse for her low algebra score as she had just taken the class. I explained on the phone before the exam that algebra is a topic she struggles with. We were then presented three very costly options ranging from $5,000-11,000 and no mention of progress, refunds, referrals, nothing. They suggested she take 2-hour courses in Science, English, and Algebra/Geometry each week. My daughter scored almost perfect grades in science and English, there was no need for this. They just want money. I agreed to a trial class for two hours at $125/hour because the woman we spoke with is not a tutor and I was willing to try and see. During the "class" my daughter was given a workbook and that was it. No instruction whatsoever for $250. This is a total scam and parents beware!
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Dana C.
Nightmare Experience
"I urge families, do NOT make the mistake of choosing C2 Education! My experience with them has been nothing short of appalling. Ever since Simon, the Center Director at C2 Education, Berkeley abruptly left in December 2018, the entire operation has gone downhill.
I, along with my oldest and middle child, had a positive experience with Simon, which led me to purchase an additional 100 hours of tutoring in the hopes that my youngest child could benefit as well. Little did I know, when the pandemic hit in 2020, these hours (remaining 56) suddenly had an expiration date that no one bothered to inform me about. Had I been aware of this, I would have never invested in more hours.
I have had to deal with a constant turnover of incompetent staff: Michael, Andrew, Tina, Selene, Lisa, Jonathan...the list is endless. Each one had a different story, showcasing a complete lack of professionalism and consistency. And let's not forget about the condescending tutor, Christopher, who had the audacity to belittle my youngest child and suggested she had a learning disability. Why would a tutor ask if you’re dyslexic and from another country because of grammatical mistakes and you’re there for Chemistry? It was highly inappropriate for Christopher to make assumptions and condescending remarks about a students abilities or background.
Despite the contract clearly stating that C2 Education has the discretion to reinstate hours, I've been met with resistance from Thomas, District Manager for C2 Education, who outright refuses to do so. It's an absolute disgrace on how they do business.
Consider this a public service announcement: there are plenty of other tutoring services out there that not only offer better value for money but also treat their customers with respect. Unless you want to endure the nightmare I have experienced, steer clear of C2 Education."