julie A.
13 days over the 30 window return period
I am a General Contracting company, our job was running late (due to COVID) and I need to return $171.01 worth of merchandise that just didn’t fit. I called and got a guy who told me that despite the fact that I can’t use it I have no option to return as I’m 13 days over the return period. Why support small places like them when they don’t support the customer? 13 days due to COVID and no exception, not even for store credit?! I’m submitting a form now to ask for a return - let’s hope someone else has more common sense.




