Tomás I.
This tool is a MUST for your business!
CallTrackingMetrics never cease to amaze me! Really powerfull tool for your business growth.
Reply from CTM (formerly CallTrackingMetrics)Jun 25, 2018
That's so great to hear, Tomás! Thank you!
Great
Based on 217 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results.Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.
CTM (formerly CallTrackingMetrics) (calltrackingmetrics.com) has 217 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 127 reviews with 5 stars · Clear filters
Tomás I.
CallTrackingMetrics never cease to amaze me! Really powerfull tool for your business growth.
Reply from CTM (formerly CallTrackingMetrics)Jun 25, 2018
That's so great to hear, Tomás! Thank you!
Michael
Very reliable!
Reply from CTM (formerly CallTrackingMetrics)Jun 25, 2018
Thank you, Michael!
Rock Truck & T.
Service is Excellent. Great Tool for managing sales calls, etc.
Reply from CTM (formerly CallTrackingMetrics)Jun 25, 2018
Thanks so much! We really appreciate you taking the time to leave this review, and we're glad to hear that we've been helpful for your business.
Dawn M.
Great Communication I always receive great customer service whenever I have an issue
Reply from CTM (formerly CallTrackingMetrics)Jun 25, 2018
Thanks Dawn! Our support team truly cares about helping the customers they speak with, so it's wonderful to hear you've had good experiences with them.
Amanda R.
Very useful information provided to our company and i quality product!
Reply from CTM (formerly CallTrackingMetrics)Jun 25, 2018
Thanks for taking the time to leave us a review, Amanda! We love knowing that our platform has been helpful to your company.
Bruce M.
Quick response. Knowledgeable. Solution oriented. Friendly. Caring.
Reply from CTM (formerly CallTrackingMetrics)Mar 9, 2018
Thank you for the kind words Bruce.
Michael L.
Call Tracking Metrics as a platform is amazing and is only matched by the incredible staff that support their clients. Taking the time to leave this review is inspired by the experience I had with Kara - I truly appreciate her going the extra mile to answer all of my questions. I highly recommend CTM!
Reply from CTM (formerly CallTrackingMetrics)Jan 12, 2018
We are thrilled to hear that you had a great experience with Kara! Thank you for taking the time to leave a review, we really appreciate it.
Athalia N.
Call Tracking Metrics has the best support team I've ever encountered. They are all HUMAN and knowledgeable about the software. If there is something you need done, they work to understand what it is you're trying to accomplish and help you to do it--FAST. I always receive solutions to my questions within 5 minutes, or at least a response that they'll be with me soon. I wish all my support experiences could be like the way Call Tracking Metrics has theirs.
Reply from CTM (formerly CallTrackingMetrics)Jan 10, 2018
Thank you, Athalia! It's been a pleasure to serve you, and we really appreciate your feedback!