Calmaraofficial Reviews | Read Customer Reviews of calmaraofficial.com

Calmaraofficial Reviews | Read Customer Reviews of calmaraofficial.com

Calmaraofficial reviews

Showing 126 reviews with 1 star · Clear filters

Cc
May 3, 2025
If I could give zero stars I would
If I could give zero stars I would! Completely lying on their marketing in regards to money back guarantee! Customer support don’t actually acknowledge there own marketing either!!! Order number 33461
Reply from CalmaraofficialMay 5, 2025
Hi Cc, We’re really sorry to hear you felt this way. We always aim to be clear with our policies, and we did go ahead and refund your order after you let us know you weren’t satisfied! We truly regret the experience didn’t meet your expectations, and appreciate the feedback as it helps us improve. If you feel that your issue has now been resolved, we’d be grateful if you would consider updating your review. – Tina, Team Calmara
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Martyn B.
May 2, 2025
Avoid at all costs
0 stars if I could give it. Avoid at all costs. Liars. Dispute raised with Klarna to get a refund after being told they had processed the refund. I was then told the dispute had to be closed to get the refund. It was closed but guess what, no refund! Dispute once again raised with Klarna and was told by them never to close the dispute. Now Calmara won’t reply to emails. Klarna and all the other companies should not associate themselves with this company.
Reply from CalmaraofficialMay 5, 2025
Hi Martyn, Thanks for sharing your feedback, and we’re truly sorry for the frustration caused. We can confirm your refund was processed two days ago. Please note that these procedures can take a few business days to reflect in your account, depending on the payment provider. Our customer support team also doesn’t operate during weekends, which might explain the delay in response. We completely understand your frustration and appreciate your patience. Again, we sincerely apologise for the inconvenience caused, and we hope you’ll consider updating your review. – Tina, Team Calmara
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Nicols
May 1, 2025
SCAM!!
SCAM!!! Avoid company! Advertise money back hassle free refund but won’t reply to my emails!! This is a scam do not buy!!!
Reply from CalmaraofficialMay 6, 2025
Hi Nicols, We're really sorry to hear this, and it’s definitely not the experience we want for anyone. Without your order number, it’s hard to comment on your specific case — but just to clarify, we absolutely do offer a money-back guarantee. However, it does require that the rings are unused and not bent, as stated in our policy. If we refunded everyone without a valid reason, we wouldn't be able to keep the business going. That said, we’re truly sorry to hear you’re unhappy — please reach out to our support again with your order number, and we’ll do our best to sort it out properly. – Tina, Team Calmara
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Christine G.
Apr 30, 2025
Avoid - scammers!
Would not refund me saying I had worn the rings even though I provided photos of the unworn rings in their plastic bags. Avoid at all costs, money grabbing scammers
Reply from CalmaraofficialMay 7, 2025
Hi Christine, I’ve reviewed your case and can confirm the return was disapproved by our customer care team. As a wellness product worn directly on the skin, we unfortunately can’t accept returns that show any signs of use—even minimal—due to hygiene and resale standards. We’re very sorry this was your experience. – Tina, Team Calmara
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Milena D.
Apr 29, 2025
It’s misleading. Not in the uk but china
It’s misleading. They have apprently uk registered company but the goods are sent from China so it’s not 3-5 working days delivery with Royal Mail like they suggest. No uk number to call. I made a massive mistake be aware
Reply from CalmaraofficialMay 6, 2025
Hi Milena, Thanks for your feedback. Just to clarify — our fulfillment is global and most orders are delivered within 4–6 working days. Unfortunately, occasional delays do happen due to local couriers, and that's sadly out of our control. We also don’t use a UK phone number because we serve customers worldwide — managing support for every region would be difficult, but our team is always available via email to assist. We’re sorry to hear you feel disappointed, but we do hope the product itself lived up to your expectations! – Tina, Team Calmara
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Rox
Apr 28, 2025
This company is terrible
This company is terrible. The product is terrible. The customer service is terrible. I requested a refund 2 weeks ago and have been palmed off with ridiculous responses. Awful company. Avoid.
Reply from CalmaraofficialMay 7, 2025
Hi Rox, Please reach out to our customer support team so we can get this sorted for you. Without your order number, I’m unable to look into your specific case here, but the team will be happy to assist you directly. – Tina, Team Calmara
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Sarah L.
Apr 27, 2025
Awful company
Ring was tacky and cheap looking - no actual magnets in it. I contacted customer service over a month ago to ‘authorise’ a refund and now I get no response at all. Awful company, useless product, don’t waste your money because you certainly won’t be able to get it back!
Reply from CalmaraofficialMay 6, 2025
Hi Sarah, We’re really sorry to hear about your experience. It’s difficult for us to speak to your specific case without an order number, but we want to clarify that all our rings do contain magnets. They are discreetly covered with a premium adhesive layer to ensure they stay in place and are comfortable for daily wear — which is why they might not be visibly obvious. We always aim to provide timely customer support, and we're sorry if we missed your message. Please feel free to reach out again so we can resolve this properly for you. – Tina, Team Calmara
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David
Apr 26, 2025
Sadly the two rings I ordered didn't…
Sadly the two rings I ordered didn't have magnets in them, I am hoping that two will be sent soon with the magnets attached to replace them.
Reply from CalmaraofficialMay 5, 2025
Hi David, Thanks for your feedback! Just to clarify — the rings do have magnets inside. They’re simply covered with a thin layer of premium adhesive. This is done intentionally to keep the magnets secure and to ensure the ring stays comfortable for all-day wear. We completely understand the confusion, and if anything still seems off with your items, feel free to reach out to support so we can double-check and make it right. – Tina, Team Calmara
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