Average
Based on 792 reviews
Cannon Safe3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cannon Safe is the industry leader in safe manufacturing. For over 50 years, Cannon Safe has dedicated itself to people. We are committed to growing our employees to their highest potential in order to manufacture the best products, worthy of protecting your valuable. Whether you are looking for traditional home safes, home office safes, or gun safes, Cannon has you covered.
Cannon Safe (cannonsafe.com) has 792 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Showing 519 reviews with 5 stars · Clear filters
Jim
The electronic keypad on my gun safe stopped working. I called customer service and Gerry quickly diagnosed the problem and had a replacement keypad shipped. I received it quickly and installed it myself(pretty easy) and it is working fine now.
Michael D.
I received outstanding customer support frome Mike Mercado on gaining access to my built-in Cannon wall safe for my new RV. I interfaced with Mr. Mercado over a couple weeks multiple times trying factory default combinations and other technical attempts to gain access and ultimately reset the combination. I wound up purchasing a key and received once vetting was confirmed. Mr. Mercado is a Top-notch, security conscious, customer support professional that was also very responsive in keeping me updated during this process. I am happy to report successfully gaining access to my safe and changing the combination. I sincerely appreciate and very grateful for Mr. Mercado support
daniel B.
Purchased a safe that the keys were missing as they were lost by the shipping company. I spoke with Cannon about it, specifically Gerry Lara, and I received amazing support!!! My keys were promptly shipped and Gerry checked along the way to make sure I received them! I couldn't have asked for better service. This is my second Cannon safe and when I need another, Cannon is the only brand I'll buy!
Cheryl S.
Toni was amazing ! solved my problem asap
Richard H.
Quick response to get the problem solved. I thought I had lost my key, and sent an email to see what I needed to do to get the key replaced. I received an email response early the next morning with a list of things that were needed to replace the key. I actually found the key and did not need to have it replaced. But I was happy with the quick response for help.
Joseph R.
I had a Issue with my Stack-on Safe box. I was in touch with Toni Rodarte. He was very helpful and I'm 100% satisfied with his service
R R.
Toni Rodarte was courteous, knowledgeable, tactful and efficient in resolving issues regarding the new stack on safe i bought from Tractor Supply Co
Donald C.
Gerry knew exactly how to help me with the locking that was sent. Without instructions. He helped me over the phone and got my safe working correctly again. Thanks again.
