Excellent
Based on 463 reviews
CapandGownDirect.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The One-Stop Shop For Every Graduation, from our warehouse direct to you! At Cap And Gown Direct, we care about each and every customer by offering value and convenience in ordering graduation products. There is no tiered pricing for 1 set of cap and gown to 100 sets, because we offer the bottom price plus shipping & handling. There's no more waiting for months for your graduation gown to be shipped to you- our standard shipping takes only 3-5 business days to arrive anywhere in the U.S. We make things simple, affordable, and reliable. Place your order online today, or contact us at [email protected] if you have any questions!
CapandGownDirect.com (capandgowndirect.com) has 463 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 15 reviews with 3 stars · Clear filters
Daniella R.
Most of the sizes I needed were out of stock.
Reply from CapandGownDirect.comNov 2, 2020
Hi Daniella, I'm sorry the sizes you needed were out of stock. We do have new inventory coming in every month, and are capable of doing alterations if needed. If some of the gowns in your order does not fit well, please do not hesitate to let us know.
Bonita K.
The merchandise purchased was not what was expected; however, it will serve its purpose. The quality of the materials was not what was expected; however, the price equated to the merchandise received. Perhaps other merchandise will be different; I intend to perhaps purchase again. The merchandise, to which I am eluding to is a doctoral robe with three bars on the sleeve.
Reply from CapandGownDirect.comNov 2, 2020
Hi Bonitta, most of our doctoral robes offered are premade and therefore the most common styles. If you're looking for something different, feel free to reach out with your customization request! I'm glad you still liked the items and intended to purchase from us again. I look forward to serving your graduation needs. Regards, Kelly
D. M.
Customer service did respond in a timely manner and the product was delivered way before graduation date, however the cap and tassel was missing from the order so I had to order through amazon.
Reply from CapandGownDirect.comSep 25, 2020
Hello D. Mercer, my apologies the cap and tassel were missing from your order, and I'm glad I had caught you by phone before you placed an order on Amazon. The cap and tassel has been delivered to you and please do not hesitate to reach out if you need any help.
cb
The gown is longer and wider than expected. Cap and tassels were as expected, Stole was not maroon or burgundy but more pink so I am attempting to return.
Casetta S.
The gown is too short so it definitely isn't true to size, but we're going to try to get another cap and gown in hopes of getting it in time for our event
Julie S.
Love the product. Arrived 2 days after expected. So I missed filming with my new awesome cap. It will have to wait next year. But I get that shipping is touchy right now. I would still order from CapAndGownDirect in the future. I will just give more allowance for shipping time.
Cheryl S.
I only needed one cap and gown but was charged for three. It was three in my box that I have no use for. By the time I opened the box and saw what was done, it was past the deadline to return the products. No graduate ever need three gowns. What I thought was a good deal backfired.
Reply from CapandGownDirect.comFeb 3, 2020
Hi Cheryl, Thanks for letting us know about your order. We always grant returns for up to 30 days after receiving the order, and I saw your order is still on the way and not delivered yet. Perhaps there is a misunderstanding about the return policy or order placed with another company? I'm reaching out to you via email to discuss further.
