The CareGiver Partnership Reviews | Read Customer Reviews of caregiverpartnership.com

The CareGiver Partnership Reviews | Read Customer Reviews of caregiverpartnership.com

The CareGiver Partnership reviews

Showing 80 reviews with 5 stars · Clear filters

Kay
May 20, 2015
Customer
I find the product perfect.....comfortable, I would rather the boxes delivered to my door would be without the logo....unmarked though. Office gals are very helpful, courteous and know exactly what you need when you place your order.
Reply from The CareGiver PartnershipMay 21, 2015
Dear Kay, Thank you for taking time to respond. I'm glad you found the product that works best for you. Most of the 560 incontinence products we offer ship in discreet boxes. Sadly, there are some manufacturer's that still print on the box (Depend and Poise for example). I'll pass the word onto the gals, that they are appreciated, as are you. Best regards, Lynn Wilson, Founder
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Patricia
May 20, 2015
Great company, great customer service
I have been with caregiver now for four years. They have been wonderful. I need something for my Mom and they help guide me to what I need. I have all her needs automatically sent to my home, and I never have to worry about running out. I either can call with my questions and I get immediate answers or send an email with my questions and I get answers back within 24 hrs. I am truly happy, I have one less thing to worry about.
Reply from The CareGiver PartnershipMay 21, 2015
Dear Patricia, Thank you for your kind words. Our caring knowledgeable product specialists are happy to help guide you to products that help your loved ones. With so many products available (we offer over 550 incontinence products alone) it can be overwhelming trying to figure out what products will best suit one's needs. I'm glad you took advantage of the convenient Never Run Out automatic scheduled delivery service. You can always adjust, delay or cancel the service if you need to. Regards, Lynn Wilson, Founder
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RLB
May 20, 2015
Great service, great products
I have used The CareGiver Partnership for almost a year. I love that they have samples so you can try the various products. I also love the Never Run Out automatic scheduled delivery service so I don't have to worry about re-ordering. Thank you CareGiver Partnership!
Reply from The CareGiver PartnershipMay 21, 2015
Dear RLB, Thank you for taking time to provide us with your feedback. We discovered that people buying incontinence products the first time waste over $130 in trial and error mode trying to figure out what the best product is for them. That's why we created the 'try before you buy' sample service 10 years ago where we offer samples of over 100 different incontinence products ($3.49/sample). Our convenient Never Run Out automatically scheduled delivery service can be scheduled from every 14 to 120 days. You will get an email notice about 7 days before your next delivery is scheduled to ship, so you can adjust if needed with a quick email or phone call. 1.800.985.1353 M - F 9 - 4pm (CST). We're all about convenience, service and help, with real advice from real people. Best regards, Lynn Wilson, Founder
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Mrs. D.
Aug 28, 2014
CareGiver Partnership is quick to respond, great at helping and the products I select make caregiving so much nicer.
There are days when I am too exhausted to search for my earlier records to find product ordering ID #s and prices. I am always grateful that the person answering the phone has patience and cheerfully looks up our account to confirm info I need for my order. She feels like a friend helping and it is her attention to detail that means so much in today's business world where so many clerks refuse to lift a finger to click on the "next screen" to find the answer. Also, when I call for orders (since I pay by check), there are times I spill over with a few weary comments about what is happening in the roller coaster daily life to an Alzheimer caregiver and to my 93 year-old blind mother. The person handling my order is always there, always gracious, lets me share and is sensitive. Just an extra bonus in our world in another state with so many insensitive CNA gals whom we have to train and supervise every single day. It is nice that "someone" understands!
Reply from The CareGiver PartnershipJan 23, 2015
Dear Mrs. D, Thank you for your kind words. People just like you told us years ago that when you called, you preferred to speak with a woman, but one who was very knowledgeable and you help you. That is what we've been trying to do. It seems today when an organization has good customer service, it stands out. It should not be that way, but sadly it is. Lynn Wilson, Founder
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vickie
Aug 27, 2014
Great to work with!
They will find the product you are looking for and come up with an alternative if they need to. Quick customer service. Automatic ordering/shipping works wonderful. I'm very pleased.
Reply from The CareGiver PartnershipJan 23, 2015
Vickie, Thank you for taking the time to provide feedback and a review of our services. Lynn Wilson, Founder
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James M.
Aug 4, 2014
Personal service and high value.
The CareGiver Partnership really is the ultimate in service for direct-to-consumer companies. Their staff are experienced caregivers who understand both the products they sell and their customers. The convenience of their Never-Run-Out service only enhances the value of what they offer. They're the best!
Reply from The CareGiver PartnershipJan 23, 2015
Dear Mr. Morgenstern, Thank you for the kind words and taking the time to provide feedback and your experience. Lynn Wilson, Founder
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Steve C.
Aug 3, 2014
One of the most customer-friendly, on-line businesses I know.
I've been familiar with the Caregiver Partnership for several years and have always felt that they are one of the most customer-friendly, on-line businesses around. Their customer support team is knowledgeable, friendly, and sensitive to the needs of caregivers and those receiving the care. I also appreciate the amount of relevant information that's available on their website. Thanks for the good service you provide.
Reply from The CareGiver PartnershipJan 23, 2015
Dear Mr. Christiansen, Thank you for taking the time to provide your experience with The CareGiver Partnership. Lynn Wilson, Founder
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David C.
Aug 1, 2014
Caring, professional service
I couldn't be happier with the service provided by The CareGiver Partnership. Their caring associates provide me and my wife reliable and professional service. I'd recommend them to anyone.
Reply from The CareGiver PartnershipJan 23, 2015
Dear Mr. Cuprisin, Thank you for taking the time to provide feedback to us. I'm thrilled that your experience is what we intend to provide. Lynn Wilson, Founder
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