Great
Based on 777 reviews
Careington International Corporation4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Benefits for a Better LifeCareington Savings PlansCareington for Washington residentsHow to use our Savings PlansFrequently asked questionsCareington International Corporation has been a leader in the health and wellness benefits space for more than 45 years. Today Careington and affiliate companies provide over 50 million members with access to its flagship dental savings plans, national network of licensed dentists and specialists and a growing portfolio of 150+ health, wellness, lifestyle and virtual health solutions. Because this is not insurance, there is no waiting, no limits on use and everyone is accepted. Designed to complement traditional insurance, Careington’s products and services deliver cost savings across a spectrum of life needs. With easy-to-use discount programs and participating providers across the nation, Careington is dedicated to improving individual health and well-being by providing affordable access to care. For more information on Careington’s money-saving solutions, visit careington.com.
Careington International Corporation (careington.com) has 777 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 119 reviews with 1 star · Clear filters
JINYANG
wasn't helpful
Reply from Careington International CorporationFeb 3, 2020
Hi Jinyang, this is Elizabeth from Careington. I'm sorry you weren't satisfied with your experience. I'd like to help if I can. Please feel free to email us at [email protected] with more information about how we can help you get the most out of your Careington plan.
Dan
After dealing with several dental offices I can't shed the suspicion that list prices are like the MSRP for cars; nobody pays the list price.Whether you have a discount card or not you can likely get a discount by offering to take your business elsewhere.
Reply from Careington International CorporationJan 27, 2020
Hi Dan, this is Elizabeth with Careington. I apologize you haven't been satisfied with your experience so far. Our discounts can vary from provider to provider, and the charts offered on our website are the average prices members pay. However, our customers will always get a minimum of 20 percent off their services that are included in the plan. All our members save when they use their Careington plan. If you’ve had a different experience please don’t hesitate to reach out to our customer service team at (800) 290-0523 and they will be happy to assist you in finding another participating dentist.
REBECCA S.
I'm sorry I got Careington. I didn't realize that the majority of dentists in their network are Aspen dentists. I went to Aspen, was overcharged and billed for services I had not yet received and charged for products I did not want, and the discount was essentially worthless to me. I'll never return to Aspen, and now the dental discount plan I paid for is useless because there are no other dentists in my area who take it that I would want to see. In fact, what I now know is that Careington's list of providers is misleading because most of the people on the list are not dentists at all but are employees in the practice – dental assistants, hygienists, etc. It's as though Careington is a subsidiary of Aspen or that they are acting in concert with Aspen to limit customers' choices. I don't feel that I got any discount at all. I would not recommend Careington or Aspen to anyone. I would like a refund.
Reply from Careington International CorporationJan 27, 2020
Hi Rebecca, this is Elizabeth with Careington. I apologize you haven't been satisfied with your experience so far. While we do maintain a good relationship with Aspen dentists and are glad to offer discounts in their offices, we offer a wide variety of other participating providers. I would like to help, and I'm happy to connect you with someone on our customer service team to find a dentist in our network you are happy with. Please email us at [email protected] or call (800) 290-0523.
Paul S.
Initially I thought this was going to work out really well. Found an excellent dentist to switch to, but within two months this new dentist served notice that the Careington plan would no longer be accepted! Problem is that I am so impressed with the quality of the new dentist I am unwilling to try to find another. So, goodbye Careington; and I just wasted the $150 I spent to sign up with Careington for myself and my wife. I recommend that no one use this plan in the future.
Reply from Careington International CorporationJan 25, 2020
Hi Paul, this is Elizabeth from Careington. I'm glad that you found a dentist you like, but am sorry to hear that they are no longer in our network. I would like to help if I can. If you'd like, I can connect you with someone on our customer care team who can work with you to find a dentist in our network that meets your needs.
J.D
Didn't see until afterwards that they are going to charge your card the next year automatically unless you notify them in writing. Little deceptive on rates. Dentists That appear on the list when you are signing up ; are not there after you complete the purchase.
Reply from Careington International CorporationJan 24, 2020
Hi J.D., this is Elizabeth from Careington. I apologize for the confusion over our auto-renewal policy. If you’re interested, our team would be happy to help you find another participating dentist near you and help you get the most out of your plan! Please give us a call at (800) 290-0523 or email [email protected]. Thank you!
ADRIENNE
Only found one dentist that takes the insurance and they don't do all procedures. Also partials are not covered. Will probably not renew.
Reply from Careington International CorporationJan 24, 2020
Hi Adrienne, this is Elizabeth from Careington. I'm sorry to hear about these issues. I would like to clarify that our Careington 500 Savings Plan is not insurance but instead provides you with 20-60% savings on procedures. Our team would be happy to help you find another provider you are more satisfied with. Please give us a call at (800) 290-0523 or email [email protected]. Thank you!
Aaron M.
They are complete Trash customer service is horrible i have had insurance with them about 6 months and decided to use it they were no where to be find and there was no simple way to get your Member ID as some one like Geico or the other Legit insurance companies it would be super easy But sure as hell didn't mind taking that money out of my checking account sould of looked more in to this if you are looking for Good and insuarnce that is not a Scam LOOK ELSE Where
Reply from Careington International CorporationJan 2, 2020
Hi Aaron, this is Elizabeth from Careington. I'm sorry to hear you were dissatisfied with your experience with our plan. I'd like to help right this if I can! Please email us at [email protected] with more details about your experience and your contact info so we can reach out to you and help.
Anne P.
DON’T waste your money on Careington 500. Went to my dentist for a crown which was $880. I presented my dental discount plan and was going to be $960🤯 Very disappointed...wish I could get a refund!!
Reply from Careington International CorporationNov 21, 2019
Hi Anne, this is Elizabeth from Careington. I'm sorry to hear about your experience with our plan. I'd like to help right this if I can! Please email us at [email protected] with more details like what dental office you went to and your contact info so we can reach out to you and help.
