Excellent
Based on 369 reviews
Carolina Fitness Equipment4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have over 100,000sqft full of fitness equipment. We offer certified pre-owned, reconditioned, and fully refurbished treadmills, ellipticals, bikes, steppers, strength machines, and much more! We also offer new items priced below retail prices online so we can truly offer the one-stop-shop experience for anyone looking for gym equipment, regardless if it's for your home or commercial facility. We have FIVE manufacturer certified technicians on staff-more than anyone else in the Carolina's-we offer full in-house and remote service and maintenance/repair. We offer delivery and installation to our customers as well.
Carolina Fitness Equipment (carolinafitnessequipment.com) has 369 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 18 reviews with 4 stars · Clear filters
Golds Gym James I.
I love having a local company I can call for service when we need it.
Reply from Carolina Fitness EquipmentSep 29, 2017
We appreciate your continued business and loyalty to Carolina Fitness Equipment!
stoicmd
I had a big order close to 6000 dollars. Ralph and the rest of the staff were warm during the initial visit. They made sure that we were well taken care of. The only suggestion I would have for them is to improve their post purchase delivery issues. I had to call them on a daily basis to know the status of the delivery. Evetually, I was able to get the order in a week. I just wish I didn't have to do all of that. Overall, good purchase experience with minor issues with shipping. Products look good ; no issues.
Reply from Carolina Fitness EquipmentAug 28, 2017
Hi Ragneel, thank you for this review! We appreciate your feedback, and will use it to continue improving our processes.
Caroline E.
Great customer service, great pricing for what I was looking for. Would recommend to others!
Reply from Carolina Fitness EquipmentAug 25, 2017
Thank you, Caroline! We appreciate the referrals!
Will W.
Very good service, ended up with the right products for my application and the pricing was great.
Reply from Carolina Fitness EquipmentAug 23, 2017
Thank you, will! We look forward to seeing you next time!
Zach S.
Customer service was great. Everyone was so nice and helpful. Their prices are excellent. If you were used to shopping at MuscleDriverUSA, this is a great replacement for them. The only hesitation in giving them 5 stars is the items I went to purchase, they were all out of stock. I'll be able to pick up what I need next week, so not so bad. I will purchase there again.
Reply from Carolina Fitness EquipmentJul 25, 2017
Hi Zach, we are so glad to hear you enjoyed shopping with us! We look forward to seeing you next time.
Mike B.
I'm happy with the refurbed stepper I purchased. However, it took much longer than anticipated with no status communicated. I was interested in a companion treadmill so I emailed and called. No response.
Reply from Carolina Fitness EquipmentJan 19, 2017
Hi Mike, thank you for the review! I looked into this, and it appears the ship time was longer than usual. This was due to the additional arrangements made to reduce the delivery fee on your order. We apologize for any lack in communication, and will address with our team. We appreciate your business and hope to work with you again!
Kim Bolton/Fit By Kim Personal Training S.
I am Personal Trainer who has just recently opened a studio. Carolina Fitness was able to help me stock my studio and keep it affordable. There was no pressure to buy certain "expensive" things. The delivery and set up crew were fantastic and very professional.
Reply from Carolina Fitness EquipmentNov 28, 2016
We're glad we could help turn your vision into a reality! Let us know if you need anything in the future!
Heritage Farms H.
This is a great company to work with, the staff are all very skilled and have a thorough knowledge of property management issues. They all do, however, appear to have too much on their plate which of course residents don't understand when they expect their needs and questions to be addressed immediately. More administrative assistance appears to be needed.
