Maureen
5 stars!!!!!!
Carpet One was awesome! I recommended to family and friends.
Reply from Carpet One Floor & HomeMar 24, 2017
Hi Maureen, thanks so much the awesome feedback! We really appreciate it!

Great
Based on 135 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Carpet One Floor & Home® offers the largest selection of carpeting, hardwood, laminate flooring, tile floors, vinyl planks and vinyl tile, area rugs, mattresses, pillows, and more.
Carpet One Floor & Home (carpet1floors.com) has 135 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 99 reviews with 5 stars · Clear filters
Maureen
Carpet One was awesome! I recommended to family and friends.
Reply from Carpet One Floor & HomeMar 24, 2017
Hi Maureen, thanks so much the awesome feedback! We really appreciate it!
Helen & N.
We have had an amazing experience with carpet one from start to finish. It was a joy to meet Laura M in the store who gave us valuable advice on what type of flooring would suit our home. Laura M was so kind, cheerful, respectful and professional that we knew we were in good hands. We can not commend our installers enough. Ken and Riegel have done an amazing job. They both were extremely professional, kind and sincere. They listened carefully to our wants and our needs but also gave us valuable advice on what would and wouldn't work for the best outcome. They maintained a safe and clean environment at all times which was extremely important for my two young children. We love our new floors, so much we are going to get more done with Carpet One very, very soon. Thank you so much!!!
Reply from Carpet One Floor & HomeMar 13, 2017
Hi Helen and Nick, thank you for taking the time to share your wonderful feedback with us. We're happy to hear Laura led you on a fantastic experience and that Ken and Riegel performed a stellar job installing your new floors. Thanks for supporting our local business and we look forward to working with you again soon!
Mark & K.
The staff at Carpet One Floor & Home make you feel very comfortable from the moment you walk in the door. They are very knowledgeable, professional, and helpful. They took the time to explain the different products and were able to steer us to the product that would work best for our needs, without being pushy. They were very easy to work with, and we didn't feel like we were just another number. They worked around our busy schedule when it came time to measure and install our carpet. We are very happy with both the carpet we chose and the entire experience we had. We highly recommend them and will go back again when we have future flooring needs.
Reply from Carpet One Floor & HomeMar 13, 2017
Hi Mark & Kerry, thank you so much for taking the time to write this wonderful review. We are very happy to hear that the team was able to make your experience so wonderful. We know you will love your new floors and hope to work with you again!
Deanna
I could not be happier with my new floor. The two installers, Steve and Tom, were absolutely wonderful to work with during the week. They kept me informed of their progress every step of the way, arrived early each day, and cleaned up at the end of the day. They did an amazing job. I LOVE my new floor!!!!
Reply from Carpet One Floor & HomeFeb 28, 2017
Hi Deanna, thank you for your kind words! We really appreciate hearing from you and we're glad that our team was able to make this such a great experience for you!
Charles
Mr. Finch in Sales and the young saleswoman who guided me on color and pattern were very nice, thoughtful and helpful. The gentleman who did the installation was terrific! A great craftsman and very nice and friendly, too!! Much appreciated! Thank you to all!!!
Reply from Carpet One Floor & HomeFeb 16, 2017
Hi Charles, thank you for the great review. We noticed that all of your comments were positive, but that you only gave us a 1-star rating. We’d like to see what we can do to make your experience with us a 5-star. Please let us know if there is some area, in which we fell short of your expectations. We look forward to hearing from you so please do reach out to us whenever you have a moment. Thank you!
John & E.
Beautiful carpet. Great installers. Fast and efficient. Also polite. Very satisfied
Reply from Carpet One Floor & HomeFeb 14, 2017
Hi John and Erin, thank you so much for leaving us such a kind review. We're glad you had a great experience with our team!
Jim
From the carpet selection process, to the installation, extremely satisfied and would recommend to anyone. Bill the installer was professional and precise. Clean up was great too.
Reply from Carpet One Floor & HomeFeb 14, 2017
Hi Jim, thanks so much for the review and the recommendation. We're glad to hear that Bill and the rest of the team were able to provide you with such excellent customer service.
Ron
Everything went smooth from the excellent service from Laura in choosing our carpets to the professional, quality installation. Rooms look great.
Reply from Carpet One Floor & HomeFeb 9, 2017
Hi Ron, we're so glad to hear that Laura and the rest of the team were able to provide you with such great customer service. Thank you so much for taking the time to write such a kind review. We hope to work with you again in the future!