Excellent
Based on 279 reviews
Carpet One By Henry4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Carpet One By Henry has been a family-owned and operated flooring specialty store for over 40 years. Henry Scott opened the original Carpets by Henry store in Greensboro, North Carolina in 1976. Henry's reputation for expert installation and his personal guarantee of customer satisfaction has guided business growth. We currently offer floor & tile options in showrooms located in Greensboro and Winston-Salem, North Carolina.
Carpet One By Henry (carpetonebyhenry.com) has 279 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 254 reviews with 5 stars · Clear filters
Kim D.
Just installed wool carpet in our bedroom and Carpet One by Henry did a fantastic job. Very professional. The advice and assistance that Robyn We are so very happy! We purchased remnants and they are making 2 rugs for us as well. Can't wait to get those.
Ryan
They made it extremely simple to replace some carpet & get some wood floors repaired. The workmanship on both is great. Kelly was a big help in selecting the right carpet, and made things easy.
Reply from Carpet One By HenryApr 28, 2017
Ryan ~ We appreciate you taking time to send us feedback. We are constantly working on enhancing our customers' experience. Thank you for the 5-stars. We will pass along your comments to Kelly and our installers.
billie B.
Very professional staff and knowledgeable. I bought an oriental type rug for my living room that is lovely. The salesman answered all my questions and looked up information for me as well. Delivery people took care in laying the pad and rug and centering it in the room.
Reply from Carpet One By HenryApr 27, 2017
Billie ~ We thank you so much for the 5 star rating. We wil certainly pass along your feedback to our staff. Carpet One By Henry
penelope
I have used this company five times in two different locations this year and am about to hire them for a third home. They are clean, reliable, honest and creative. GREAT people to work with!
Reply from Carpet One By HenryApr 25, 2017
Thank you Penelope for the kind words. We do appreciate the opportunity to do business with you. The Staff at Carpet One By Henry
Alex P.
Replaced carpet throughout our house. Enjoyed working with carpet one and everyone from our sales rep, to the scheduler to the installers who went out of their way to help out were great to work with. Would recommend and look forward to doing business again!
Reply from Carpet One By HenryApr 18, 2017
Thank you Alex for taking time to send us feedback. We appreciate the compliments and will pass them along to our staff. Enjoy your new carpet. Carpet One By Henry staff
Dana P.
Great job! Carpet looks great
Reply from Carpet One By HenryApr 18, 2017
Thank you Dana for the 5 star review. We hope you are enjoying your new floor. We look forward to working with you on future projects. Carpet One By Henry staff
HOPE
The people are nice and very helpful. The installers really know their business. They have a great selection, and better prices than most places. I would highly recommend that you check out their business.
Reply from Carpet One By HenryApr 14, 2017
Hope ~ Thank you so much for the positive review. We are so proud of our installers. In fact, our average installation crew has been with us 19 years. They help our business shine. Happy Easter to you and your family. The Staff at Carpet One By Henry
CROWN & COUNTRY INTERIOR D.
Staff is professional and very helpful...delivery and installation was a smoorh and stress free occasion for me...they always stand behind their products and their guarantee is golden...great company and great people!!!
Reply from Carpet One By HenryApr 14, 2017
Thank you Crown & Country Interior Design ~ We appreciate the positive feedback. We look forward to serving you in the future. Staff at Carpet One By Henry
