Excellent
Based on 279 reviews
Carpet One By Henry4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Carpet One By Henry has been a family-owned and operated flooring specialty store for over 40 years. Henry Scott opened the original Carpets by Henry store in Greensboro, North Carolina in 1976. Henry's reputation for expert installation and his personal guarantee of customer satisfaction has guided business growth. We currently offer floor & tile options in showrooms located in Greensboro and Winston-Salem, North Carolina.
Carpet One By Henry (carpetonebyhenry.com) has 279 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 254 reviews with 5 stars · Clear filters
SMITH, M.
Great customer service and fair pricing. Thanks!
Reply from Carpet One By HenrySep 22, 2018
Thank you so much for the 5-star review. We appreciate it so much. Enjoy your new flooring The Team at Carpet One By Henry
SIMON, V.
It was very easy to fine tune our order with Carpet One by Henry, thanks to Jessie and Kevin. I wanted vinyl under a new dishwasher, and clearance issues required a second look at the upcoming installation and a few adjustments beforehand. The installer did a fine job leveling the floor surface as needed and maintaining what the plumber needed for the dishwasher. Carpet One by Henry worked to schedule, and performed as expected. Couldn't be happier. Always a pleasure to work with talented professionals. Many thanks!
Reply from Carpet One By HenrySep 17, 2018
Thank you Vincent for the great review ~ Henry Scott, our owner, started this company 42 years ago and he has built it based on his forward thinking about professional/quality installations taking precedence over the number of installations we handle in any given time frame. We want to make certain that we handle your job efficiently and correctly the first time around. It is feedback like yours that help us know we are on the right track. Thank you for your business - Enjoy your new floor. The team at Carpet One By Henry
GUNTER, T.
From beginning to end, using Carpets One By Henry was a wonderful experience! My sales associate was so helpful and patient in the selection process and the installers were super fast, efficient, and they did a wonderful job installing the carpet! I was very happy with the whole process and all of the people I encountered along the way!
Reply from Carpet One By HenrySep 17, 2018
Treffrey ~ Thank you for taking time out to write such a great review. Henry Scott, our owner, built this business based on his attention to detail and on his passion for superior customer service. Today, we continue to work extremely hard to continue that mantra. We appreciate your business & we hope you enjoy your new flooring. The Team at Carpet One By Henry
JONES, V.
Excellent company to work with and I would recommend this company to everyone!
Reply from Carpet One By HenrySep 15, 2018
Vickie ~ Thank you so very much for giving us a 5-Star Review. We try very hard to go above & beyond to please our company. We appreciate your business & hope you enjoy your new floor. The Team at Carpet One By Henry
SALIZZONI, SARAH & F.
They did s fabulous job!!!!!!
Reply from Carpet One By HenrySep 15, 2018
Thank you Salizzoni Family for starting our morning off with a 5-Star Review. We appreciate your business & look forward to working with you in the future. Enjoy your new floor. The Carpet One By Henry team
SHARRON
Prompt, courteous service. They come when they say they will and do an excellent job.
Reply from Carpet One By HenrySep 15, 2018
Sharon ~ Thank you for starting out our morning with a 5-Star Review. We really appreciate it. Our owner, Henry Scott, has built this business with his attention to customers. He has always been known for his high installation standards and going above & beyond to keep our customers happy. We appreciate your business & hope you enjoy your new flooring. The Carpet One By Henry team
FIFE, J.
Professional staff from the sales team to the installers. Great service!
Reply from Carpet One By HenrySep 7, 2018
Jennifer ~ Thank you so much for taking time out of your day to give us feedback. We try so very hard to continue to the tradition started by our owner, Henry Scott. He built this business over 42 years ago with a passion for his customers and a great eye for detail. We really appreciate your feedback - We hope you enjoy your new flooring. The team at Carpet One By Henry
BARBER, D.
Very precise and professional. E everything was perfect,
Reply from Carpet One By HenrySep 7, 2018
Debbie - Thank you for taking time out of your morning to send us this 5-star review. Our owner, Henry Scott, built this business over 42 years ago due to his attention to detail and his professionalism. It is very important today that we continue his mantra - We appreciate your business and hope that you enjoy your floor. The team at Carpet One By Henry
