Great
Based on 181 reviews
CarTitles4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
You need to get a title for your vehicle. Maybe you purchased it and did not receive a title. Maybe you paid off a loan and did not receive it from the bank. Maybe the title was lost before you put it into your name. In any scenario, there is a method for you to get a title. Every scenario has a process described in detail on this website. All of the forms, documents directions, and instructional videos are listed below. You can do any of these filings yourself, or have the option to have all of the documents located and prepared at your convenience for a low flat fee.
CarTitles (cartitles.com) has 181 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 31 reviews with 1 star · Clear filters
Bee A.
Please do not purchase this service if you are in default on the loan, this company the people will lie to you that you can get title for the car you default on. dont trust anything they say they just want your money and your car will be seize.
Caio F.
I scheduled a consultation with an expert to possibly convert a title of destruction from a trailer I purchased. On that call the "expert" told me it would be a little process, but we certainly could try and they have done this before successfully. After that, we paid them the amount requested (over $400) and we started working with them. We signed and filled many documents to the DMV, local Courthouse and so on. After being rejected multiple times due to lack of professionalism on their end, they told us that we needed to pay over $450 in various fees to different entities. After paying that amount and waiting over 6 months, we have received an email from a new CarTitles representative saying that this process is pointless because it is impossible to convert this title around!?! Why didn't they tell this to us in the beginning? Just so they could pocket our money and waste our time? We are very frustrated with this company
Reply from CarTitlesDec 16, 2025
We’re truly sorry to hear about your frustration and understand how upsetting this experience has been. Vehicle title cases involving a Certificate of Destruction can be especially complex and unpredictable, as outcomes ultimately depend on state agencies, courts, and third-party entities—not on our company. At the start of the process, cases are evaluated based on the information available at that time, and in some situations, agencies later determine that no further progress can be made despite prior efforts. Our role is limited to document preparation, guidance, and coordination, and all government decisions and fees are outside of our control. Unfortunately, some determinations—particularly with destruction titles—are not made until well into the process. We understand how disappointing it is to invest time and money and not receive the outcome you hoped for. This was never our intention, and we take feedback like this seriously. We would appreciate the opportunity to review your file and discuss this with you directly. Please reach out to our support team so we can look into your case and address your concerns privately.
Gregg M.
What a waste of money, this company was no help in me helping on how to get a replacement title. I went to the DMV myself to get a new replacement title, very misleading and a waste of time and money. Would never recommend, trying to get a refund! Will update if refund is issued.
Reply from CarTitlesNov 18, 2025
Thank you for your feedback. We’re sorry to hear about your experience. Our team has reached out to review your case and see what may have happened, as processes can vary by state and situation. We’re here to help clarify anything and assist with next steps.
Hayes H.
Do your research before you send this company any payment! I sent them $2,121 for title work that they told me they could do, and they sent me some paperwork which was filled out incorrectly. Some of the forms that I was instructed to sign had false statements, so I could not legally sign these forms. I sent everything back to the company and asked for a refund. They threatened to use the Power of Attorney forms that I signed against me. No ethics! True scammers! Beware!
Reply from CarTitlesSep 9, 2025
We take feedback like this very seriously. Our team provides document preparation services based on the information provided by our clients, and we do not submit or use any documents without proper authorization. We strongly disagree with this characterization. Our company does not engage in fraudulent activity or misuse documents. All forms are prepared based on the information provided by the client, and we clearly state that our service is for document preparation only.
Stella W.
SCAM!!! They won’t help you fill out the paperwork without a major attitude. WASTED $350! The papers they send you are a joke. I AM GOING TO DISPUTE MY CREDIT CARD’
Reply from CarTitlesSep 9, 2025
We take feedback like this very seriously. Our team provides document preparation services based on the information provided by our clients, and we do not submit or use any documents without proper authorization. We strongly disagree with this characterization. Our company provides accurate documents and clear instructions, and our service is for document preparation only, as clearly stated at the time of purchase.
Alex D.
Total SCAM. Currently waiting for a refund but I am not hopeful. All they do is literally email you forms you could get yourself off the DMV website and charge exorbitant fees for it. And they didn't even include all the forms I needed; my forms were sent back to me requesting a missing form. I filled out the missing form and sent everything back and 6 months later I still have no title. Their solution was to "resubmit the paperwork." They have ZERO ability to interface with the DMV about your paperwork too. Don't waste your money.
Reply from CarTitlesSep 9, 2025
We take feedback like this very seriously. Our team provides document preparation services based on the information provided by our clients, and we do not submit or use any documents without proper authorization. We strongly disagree with this characterization. Our service is clearly stated as document preparation only, and while we provide accurate documents and instructions, we do not have the ability to control DMV processing times or decisions.
Steven W.
I told them up front I did not need a court ordered title but rather a 3rd party title similar to Broadway Title from back in the day and they assured me that was the case. In reality all I got was paperwork for a court ordered title. In short, do not trust this company. They will tell you what you want to hear and then not deliver.
Reply from CarTitlesSep 9, 2025
We take feedback like this very seriously. Our team provides document preparation services based on the information provided by our clients, and we do not submit or use any documents without proper authorization. We strongly disagree with this characterization. Our services are clearly explained before purchase, and we do not misrepresent the type of process being provided.
Halley
company did not follow through. the correct forms were not filled out, the proper amount not paid to the dmv, had to do all the work myself to get my title, and was told “we make no promises of getting your title.” “leave a bad review, people freakin’ love me.”
Reply from CarTitlesSep 9, 2025
We take feedback like this very seriously. Our team provides document preparation services based on the information provided by our clients, and we do not submit or use any documents without proper authorization. We strongly disagree with this characterization. Our role is to prepare accurate documents and provide instructions, and it is clearly stated that we do not guarantee the outcome as final decisions are made by the DMV.
