Reply from ColorcinchMay 17, 2019
Hello Pradeep Nair,
We appreciate you taking the time to write a review, and we are sorry to hear you were not satisfied with our software.
After checking your order, we found that your latest message for the support was about the download link, our support had replied and re-activated your download link on April 15, but we didn't get any feedback from you about that.
if you had not received our email, it is probably in your spam box, it contained the download link for the latest version 1.3.0.
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Check the screenshot of our discussion on April 8, April 11 and on April 15, maybe you have forgotten something?
https://ibb.co/HY3LSkR
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I am happy that our support helped you to install successfully the FXCartoonizer software on your second PC, and it works fine. However, for your first PC, the developer had to investigate more to understand why it was not working, anyway, thank you for giving us a chance to fix your issue.
Sincerely,
Emily Cartoonize.net