Jennifer L.
Do not buy any of there products
Do not buy any of there products. Complete junk and so overpriced. Returned the product and they want to refuse a refund cause of some tape. Most ridiculous scam ever. They have my money and the item - SCAM - and it was in the same condition as received. Customer service is very rude and they have lots of complaints online
Reply from castleflexx.comAug 31, 2026
Hi Jennifer, thank you for sharing this. The only condition of return is no damage to the device and not to remove the sanitary tape (luxury device only). Removing it puts us in a tough spot but i want to make it right so email me if youre open to it! Dan [email protected]



