Excellent
Based on 310 reviews
Consumer Credit Counseling Foundation4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a 501(c)(3) nonprofit organization that provides financial education, counseling, and debt relief services to individuals and families nationwide. Our mission is to empower people to take control of their finances and make informed financial decisions. We provide counseling services, debt management plans, and educational resources to help our clients gain financial freedom. Our team of certified counselors is dedicated to helping our clients understand their finances and develop a plan to get out of debt. We have been in business since 2002 and have proudly served thousands of clients throughout the United States. CCCF is a member of Financial Counseling Association of America. CCCF is also accredited by BSI as per ISO 9001:2025 standard. Our team of counselors is highly trained and certified as per industry standards. We understand the unique financial challenges faced by each of our clients and provide solutions tailored to their individual circumstances. We are committed to educating our clients and providing them with the tools and resources they need to achieve financial freedom. We believe in the power of counseling and look forward to helping our clients achieve their financial goals. Thank you for visiting our website, and please contact us if you have any questions or would like to learn more about our services.
Consumer Credit Counseling Foundation (cccfusa.org) has 310 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
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nina H.
CCCF helped me greatly at time I needed support to pay off debts. I was happy to work with them. They provided great communication and consistently kept me updated about account changes. Great staff and service! In the process of closing my account, Sophie was great to work with and very helpful!
Turell B.
I just want to say that the experience was great, i was told that a payment wasn't process because of insufficient funds because one of the banks required more paid to them so it increased the payment amount, and at first i was about to pay a fee for the unprocessed payment but do to being able to recognize that i wasn't informed ahead of time the member of staff which I believe is named Jax S. Was able to wave the fee, i appreciate the service and their accountability it wasn't his mistake but he knew it was a mistake nonetheless and made sure that my experience wasn't impacted thank you
Jose A M.
She explained everything very well she was very nice. I think this is a good service
Lenger G.
Sophie was of great help and answered all my questions and concerns. Thank you. Will definitely recommend this service to others.
Meghan R.
Irene was very helpful and considerate of our needs when my husband and I called in today to update our account. The interest rates being lowered and being locked into a single payment plan has been extremely helpful. The second card on our plan is about to be paid off entirely next month. Thank you.
Stef
Very helpful
crissy
Sophie was amazing and so sweet and helped me with everything I needed and more!!
Sharon
My experience with CCCF has been pleasant, professional and successful for the past 3 years. Got 2 big CC debt I was struggling to pay off. Ofcourse my first time with CC, so yeh I did not know how to manage it and dug myself a hole I struggled to get out of. I called CCCF, let them know my situation and they helped me by negotiating on my behalf with my creditors, lower interest rate, late-fee, etc... it really helped stop the fees that pile up as you try to pay off a debt on top of fees. We agreed upon a reasonable amount I can afford to pay and went from there. Cccf always send the reminder, weeks and again days, before money is pulled to pay your debt. I needed this cuzz I forget, ALOT. You can also see your account activity like payment details on their website. Shane and Sophie with customer service department are very clear and have great technical/customer service skill. It is a smooth call for help with them on the other side, thank you both! Im glad I got team work with CCCF because today, one debt is outta the way 🥳 🥳
