Average
Based on 5,239 reviews
Cerebral3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 350 reviews with 4 stars · Clear filters
Ashlee
Overall I’ve had a good experience with Cerebral. Some technical issues with scheduling and my care counselor changed in the first couple of months which was disappointing. It’s a bummer that because of changes in telehealth regulations I will be need seek a new provider very soon as they will no longer be supporting the care regimen I currently have and has been working incredibly well for me.
Jaime P.
Working with Cerebral has been amazing. I remember when I returned to their care this year, it was a confusing and troubling time, however, my therapist immediately recognized this, and immediately began working with me to figure out and good plan of action. I am now 4 months into therapy, and I couldn’t be happier with my experience!
Wes
Very positive experience! Only issue was that my initial appointment started a little late.
Trevor G.
This service will get 5 stars once the infrastructure is better. The actual professionals talking during sessions deserve a million stars, but there are definitely some bugs and glitches in the app and website which have cause errors in receiving prescriptions or appointments. I can’t quite give a perfect score yet, but hopefully soon.
Nicole V.
So the first week was a bit rocky making an appointment with my prescriber, it seemed I was missing calls even tho my phone never rang. The coordinator did help me reschedule but with my anxiety it did throw me off. Today was my first appointment with my therapist Erin. She made me feel very comfortable and reassured me through the conversation. 5 stars for Erin.
Lyndsay M.
I love the zoom interaction and the fact that I can ask my counselor anything any time! The different grounding techniques help me everyday too
Heather. T.
I have been with cerebral for a year now and have enjoyed it so far. I only gave 4 stars as I was recently told that in October, cerebral would no longer be doing controlled substances. Now I don't know if I should stay with cerebral because of this.
Delaney L.
The providers are amazing. Most of the care team I have encountered are amazing. Most customer service representatives are amazing. There’s not really much else to say. Everything is going to have problems and issues, but they always make up for it and that’s what counts. I’ve been a client for almost a year and I’m very happy with my current team. My provider is very attentive and always hears me out and addresses any concerns. My counselor makes me feel heard and helps me think about things better and figure out exactly what I need for my lifestyle. And that’s what’s important.
