Average
Based on 5,239 reviews
Cerebral3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 3,389 reviews with 5 stars · Clear filters
Erica
I’m so glad I found Cerebral! My prescriber listened to me and instantly knew the best treatment for me! With in hours I had my treatment going. I’m very pleased with Cerebral and if I could give a million star review I would!
Reply from CerebralMar 23, 2022
Thank you for taking the time to share your review with us! We are rooting for you!
Christopher M.
My experience has been excellent. My therapist is caring, professional and helpful.
Reply from CerebralMar 23, 2022
Thank you for sharing your experience with us! I am happy to hear that you are connecting so well with your care team!
Seana M.
Thank You! Its changed my life!
Reply from CerebralMar 23, 2022
Thank you so much for sharing your review with us! We are rooting for you!
Nicole B.
You're going to see many frustrated people on here and those folks just don't want to take the time to resolve issues with companies before berating them online. Its not exactly cheap but its cheaper than many other options out there. Here's my real great experience. I signed up for counseling/medication management. They were booked pretty far in advance for my appointment but I was able to find one that worked for me. My appointment with my prescriber went really well. She listened carefully to my concerns and asked questions, and then at the end had a list of medications she recommended for me and discussed each one individually so I understood, and we chose one based on my needs and medication history. Its been a few weeks on my ADHD medication and its a relief to have control over my mind again, as I had gone without since graduating high school and getting my own insurance. My counselor Janessa is so kind. She has real advice and solutions to offer. I see her every 2 weeks. Shes helped me formulate a plan to actively manage my mental health. Which I quote her directly on that. It is a plan and it does take action. The price. I pay 86 a month and my prescription was 160, but It was also shipped to me and I plan to use a local pharmacy and a good RX card this next round to see what the price difference could be.
Reply from CerebralMar 23, 2022
Thank you so much for taking the time to share your experience and your review with us! I am so happy to hear that you are feeling supported by your team and that you are feeling like you are getting the care you need. Wishing you all the best!
customer
Very helpful
Reply from CerebralMar 23, 2022
Thank you so much for taking the time to share your review with us!
Kimber P.
I had almost given up on trying to get meds & care for ADHD because I was so tired of being treated like an addict just for showing up every month to my appointment. My insurance required monthly appointments but they wanna make us feel like a problem for complying & shame us for needing a med that carries a stigma. Then I tried cerebral. Total 180. My provider there has probably saved my life. Literally and figuratively. I could not be happier! Not to mention, I never have to leave the house to meet with my provider which means I'm not late because I lost track of time and didn't leave early enough.
Reply from CerebralMar 23, 2022
I am so happy to hear you have connected so well with your care team and are feeling so much better. We are on a mission to destigmatize mental health care and we are so happy to hear you are enjoying your care so much! Thank you so much for sharing your experience!
Michael
After 34 years of mishandling my life and issues I finally reached out for help because I was truly concerned for my future. I did research and found a few similar companies but I liked the therapist network with cerebral so I tried it out and was even able to pick my therapist based off my needs and personal background. I found sally Davis. Now, my life has been very hard and telling people about it normally makes them cry and wonder how I’m still alive today. I was having daily mental breakdowns, crying daily, I had zero hope in a future for myself, had attempted suicide multiple times before, felt I didn’t matter, felt abandoned, and just felt like if I passed today it wouldn’t be so bad. For me a therapist was my last attempt being able to live and be happy and sally did not disappoint. While I have a ways to go I can tell you I finally had a breakthrough and for the first time in 34 years I have true hope for my future. This lady is a hero not just because of her career profession but it’s what she puts into it that makes the difference. Secondly I had a time sensitive urgent issue and I got in contact with Sabrina from customer service. You know how some customer service agents do nothing but stick to a script and never follow up? Not Sabrina. Not only did she see a tricky situation but she thought outside of the box and did everything she possibly could just to help. She then called back quickly to discuss what she did and how to go about things. May not seem like much but from someone who works I customer service I can say people like her are what makes a company works and what helps keep people there. If you are on the fence about therapy and need help please give cerebral a try. I was also not sure but I’m so glad I signed up and tried this.
Reply from CerebralMar 23, 2022
Thank you so much for sharing your experience with us! I am so happy to hear that you are feeling so supported by your care team and our customer service team. Thank you so much for sharing and we will be sure to pass your praise along!
Timothy W.
I am so glad that I did this. I was very skeptical when I saw the ads for this but knowing that something wasn't right mentally I decided to give it a try and I will say 6 months into it I finally know what my diagnosis it and I am on the right medication to be able to function properly and work on my mental health. I would recommend this to anyone and have actually
Reply from CerebralMar 23, 2022
I am so happy that you are feeling better and feel that you are on the right track for your care! We sincerely appreciate you taking the time to share your review with us!
