Average
Based on 5,239 reviews
Cerebral3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 3,389 reviews with 5 stars · Clear filters
Cheryl R.
My therapist, Danette, is very helpful, kind and caring and the support staff always answers my questions within a day. I'm very pleased with the quality and professionalism at Cerebral.
Reply from CerebralMar 21, 2022
Hi Cheryl, we appreciate your kind words and the five stars! I'll be sure to pass the message along to Danette and the rest of your Care Team. Keep up the great work and please reach out whenever needed!
Nicolas M.
Cerebral has accomplished its mission with flying colors: To provide ease of access to mental healthcare. I was able to setup appointments with a talk therapist and a prescriber with very little effort. Since the first month was very low cost, it was very low risk for me. Which was perfect, because after the first month, I realized I loved the care I was getting from my team of specialists. The one downside was that Cerebral was not covered by my health insurance, so the cost was a bit steep, but the fact that I stuck with it regardless shows how much I appreciate this service and the help it gives me. I also think I was lucky to get such a great therapist. Truly turned my coping skills and mental patterns around since I started with them, and I couldn't be more happy I started.
Reply from CerebralMar 21, 2022
Hi Nicolas, it's so wonderful to hear that you've had amazing success with Cerebral. This is the high-quality support that we hope to offer to all of our subscribers who are looking to take the next step in their mental health journey to prioritize their personal wellness. Please be on the look-out for insurance coverage as we're constantly working to expand our network coverage. Thank you for sharing your positive experience with us and keep up the amazing work that you're putting in to the process!
Edna S.
Easy way to get the meds I need. I do not have to miss work for thearpy sessons
Reply from CerebralMar 18, 2022
Thanks for the 5-star review! We're glad to know that getting the care you need has been so easy and accessible for you using Cerebral.
Geoff A.
Never thought I was one for therapy, but am so glad I took the step to try it out. Life changing!
Reply from CerebralMar 18, 2022
We know that taking the first step to prioritize your mental health can be challenging. We're so proud of you for committing to the process and wish you all the best in your journey!
THEcustomer
The flexibility of Cerebral is amazing for scheduling. I can text my provider and receive helpful information straight from the app and the video call system is the advancement in health that was needed.
Reply from CerebralMar 18, 2022
Thanks for writing in to share this feedback! We love hearing from subscribers like you who let us know that the service is making such a positive impact. Please do not hesitate to reach out for additional support. We're here for you!
Megan S.
Cerebral has knocked down all of the barriers to help me get the help I needed! I have been struggling for YEARS without getting any help and it's not for a lack of wanting help or wanting to better myself. I have faced a lot of barriers in accessing the help and medication that I need including but not limited to lack of funds, lack of insurance, lack of accessible providers due to rural areas, being overwhelmed by provider choices in city areas, being embarrassed about my mental health, thinking doctors would think I am lying, etc. and Cerebral has eliminated all of these struggles for me! 11/10 would recommend and now that I have been getting the help I need for 3+ months I can say I will NEVER GO BACK! Mental health and well being are so important and Cerebral allowed me to finally be able to prioritize mine!
Reply from CerebralMar 18, 2022
Hi Megan, we know that there are so many barriers when it comes to receiving mental health care, including long wait times, high costs, and stigma, among various other concerns. We're so thrilled to hear that you have found your care with Cerebral to be such an impactful step taken in your mental health journey. We're here to support you however we can and wish you the best as you progress!
Tammie R.
I liked the way people reached out to me when things had to be rescheduled. Everyone was friendly and positive. It was nice to talk on the phone and get help.
Reply from CerebralMar 18, 2022
Hi Tammie, thanks for the positive feedback and the kind words! We hope to offer our support every step of the way, including ensuring that your appointments are scheduled. Please do not hesitate to reach out if there's ever any additional assistance that you need. We'd be glad to help however we can!
Bree
I'm extremely happy with my decision to join cerebral. My entire team is so very attentive to all my mental and physical needs and concerns. It's nice to finally have a sigh of relief inserted of a sigh of hopelessness. Thanks Cerebral!
Reply from CerebralMar 17, 2022
I am so happy to hear that you are feeling better and finding relief through support by your care team. Thank you so much for sharing your experience with us!
