Average
Based on 5,239 reviews
Cerebral3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 3,389 reviews with 5 stars · Clear filters
Teresa
Care team, counselor and provider have all been great. Easy to talk to. Listen to you. And truly want to help
Reply from CerebralFeb 23, 2022
Thank you for sharing your experience! I am happy to hear that you love and feel supported by your care team!
Dasha
This is a wonderful venue for mental health.
Reply from CerebralFeb 23, 2022
Thank you for your kind words and sharing your review!
Trisha H.
The Care team the last few weeks, Big thanks ladies, Maggie, Ashley, Erica, Shelby, Mallory, Jahln T sorry if I forget anyone but y'all are going straight to heaven. It didn't matter what time it was Cerebral Care Team they were there making sure that I was going to have my medication and I was going to be calmed down and not stressed and if I needed extra help for my medication they were there for me.I have a great Care Team and If anyone's looking for a Mental Family Cerebral Is the Place. They put you first. There online and they are more personal able and caring about you,then the doctors you see in person. I feel like they are more than just health care workers, but family.
Reply from CerebralFeb 23, 2022
Thank you for sharing your experience and including some awesome shout outs for your care team. I'll make sure to pass along your kind words!
Brandon
Best provider ever!
Reply from CerebralFeb 23, 2022
Thank you for sharing your review!
Josh
One of the best decisions I’ve ever made. Anyone I’ve encountered has been extremely helpful and prompt!!
Reply from CerebralFeb 23, 2022
Thank you for your kind words and review! We are rooting for you!
Haley P.
I was with cerebral about a year ago but I could no longer afford anything out of network. I went to so many psychiatrists after cerebral and ended up trying to find someone else water every visit (there were so many bad ones) ! I prefer doing it virtually it saves so much time. So I tried other virtual providers. But they all seemed to have a deal with the same exact medication companies. These places tried pushing Zoloft and Prozac at me but those don’t work so I ended the subscriptions. I thought, I’ll just fill a little test out with cerebral again maybe they’ll offer me a deal to come back, and that’s when I filled it out and was informed they now take my insurance!!! So I signed back up. Had options for appts as early as next day. My prescriber was an actual Angel. She was so kind and caring, she knew her stuff too. Other doctors after I tell them all the prescriptions that have failed me get scared off. Mallori wasn’t scared off at all she knew what to do and what to prescribe to get me feeling better. My care team has been great too in answering my questions when I’m having a panic attack etc. Love these people!
Reply from CerebralFeb 23, 2022
Thank you for sharing your experience with us! I am so happy to hear that you have connected with a prescriber who is right for you and that your insurance is now in-network. Exciting! Continued well wishes!
Jennifer B.
The Team at Celebral are very Kind and very prompt on responding and making sure you get all your questions answered . I never had to go without my medication and always on time. I would highly recommend them to friends and family. I love my provider she is very understanding and is always able to help me in anyway when it comes to me and my medication.
Reply from CerebralFeb 23, 2022
Thank you for your kind words and review! I am so happy to hear that you are enjoying the service and your care team. We are rooting for you!
Ryan K.
A great company. Understanding and supportive. I feel like I am on a better path because of cerebral. A tad expensive after the first month, but worth it non-the-less.
Reply from CerebralFeb 23, 2022
Thank you for taking the time to share your feedback. We are rooting for you!
