Average
Based on 5,239 reviews
Cerebral3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 3,389 reviews with 5 stars · Clear filters
Anna M.
It was a hassle to get anyone to test me for adhd. I was met with "you've scored high on your intelligence test and while you do have some attentiveness issues, I'm not sure you have adhd." Over and over again. I was desperate and then I seen an ad for cerebral on Facebook. It has been life changing. It's nice to have a provider that listens to me and the counselor is great too. 10/10 would recommend.
ADCangel
I am unsure why there are negative reviews being left, my experience with Cerebral has been amazing. If you ever need help with anything you can ask your care team or email their support people and they will help out. My team has been extremely supportive and I hope other people will give this company a chance because I am so glad that I did. It is a subscription service and I think a lot of the people who review them do not pay attention to this fact before signing up. Give it a try, it is worth it!
Mel
I was struggling to keep myself thinking positively between my home and work life. I was in a relationship that was toxic and I wasn't feeling the drive for life I used to have. Cerebral helped me feel better, look for the good in every situation and really helped me put out good vibes into the universe. I started feeling better in general and my outlook on life, decision making and overall happiness improved. Without insurance, I wasn't able to afford 'therapy,' Cerebral really helped make a difference for me. Also super easy and convenient to meet with my prescriber and care counselor via video calls - in fact do it all online!
Tricia K.
I always look forward to meeting with my Care counselor Lindsey. She always helps me cheer up n know that what I have going on in my life im going to be ok.
Karrin C.
I have been in and out of treatment for ever 20 years because nothing worked. I found this gem. Not only was I FINALLY correctly diagnosed but put on the medication I NEEDED. After 20 years I finally feel like I used to. Thank you Cerebral
Kristin H.
The staff is very helpful. They went above and beyond for me.
Quentin D.
My mental health journey with cerebral has been great, my prescriber driver and care counselor have been fantastic. I see and feel the difference in my life. I would recommend cerebral if your seeking help. My prescriber is Mona and my care counselor is Joyce I highly recommend them to help you.
Matthew M.
This is an updated review. I want to be honest about my interactions with the company because it was a nightmare at one time. After posting this review support did reach out to me and resolve the issue, and the team was above and beyond in their response. So, that is great. Be mindful the company is growing quickly and with that will come some challenges at times. I will say the service and psychologist are amazing, and everything was fantastic.
Reply from CerebralOct 19, 2021
Hi Matthew, We appreciate you sharing your feedback about your experience with Cerebral. We are glad to hear that you found your time with your Care Team to be meaningful and are sincerely sorry to hear that there may have been a delay in with the cancellation process. We'd like to see what we can do to make the situation better and take some time myself to hopefully help repair your trust in Cerebral. Please feel free to reach out to us by email at [email protected] and ask for Stefanie H. directly. We'd be happy to assist and look forward to hearing from you. Kind regards, The Cerebral Team
