Average
Based on 5,239 reviews
Cerebral3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 3,389 reviews with 5 stars · Clear filters
Latonya M.
Since I started with Corinna a month ago my whole outlook has changed first so bad to fantastic and I’m so thankful for her and the time she gives me and how patient she is with me and how loving and kind she is . I’m so thankful for this site and glad I signed up for this !!
Chloe L.
I'm so pleased with the level of service and attentiveness of my care team. I feel like I'm actually understood, whereas I felt like "just another patient" at most psychiatrist offices I've been to. It's a pleasant change of pace!
A. A.
customer support is super helpful. If you do experience any issues with service CALLING is way better than the in-app messaging. The support specialists are quite empathetic and understanding, they do want to improve the experience and will provide options to help.
Reply from CerebralMar 17, 2021
Hi! Thank you for reaching out to us about your feedback and experience. We are currently working to expand our in-network coverage for insurance and offer options for out-of-network reimbursement. Insurance can be a very confusing process, and I apologize for any confusion that occurred. I would like to learn a bit more about your experience and see if there is anything I can assist with. Please feel free to reach out to me at (415)403-2156 or [email protected] and ask for me directly. I hope we are able to talk soon. Best, Molly V. Cerebral Coordinator
Lizziw
Thank you so much for listening to my concerns! I have been concerned about ADD/ADHD for over 15 years but have never had a medical professional take my concerns seriously or really investigate my symptoms. The team at Cerebral validated my concerns, walked me through holistic methods, and then also prescribed me a medication that has been life changing. I really appreciate the combination of medication and 1:1 counseling. I am so glad that I signed up.
Michele S.
Very helpful with getting back to me and getting me appointments when needed and changing meds cause of side effects
Jennifer H.
I recommend to all my friends Very helpful and medication is always on time and very fast Thank you team
Alexandria H.
I love that my mental health is getting better for the first time in years. I love that I can message my provider if I need anything
Shannon S.
So far many improvements have been made and more to come thank you for helping me get out of a dark place xoxoxo
