Average
Based on 5,239 reviews
Cerebral3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
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Katelyn
Cerebral is perfect. I only wish I could meet with my care counselor every week! She is amazing and insightful and has helped me more in the one or two sessions I’ve had with her than a therapist I had been seeing for months. The Cerebral service is truly invaluable.
Allison
My care provider and counselor have been great at working with me and listening to what I have to say about my treatment planning and medication.
Lauren
I’m so glad I found Cerebral and that options like this exist now. Everything is virtual and they have been available and dependable for questions/customer support.
LeAnn Smith R.
I had an issue with medications and wasn’t able to use the service. There was some confusion with billing but after I contacted the company they were able to rapidly correct the issue. Make sure that you understand the billing contract in it’s entirety.
Mocha L.
Excellent and fast response time! Extremely professional and understanding. I was worried that I got locked in a subscription but they responded to my refund and cancellation request with a quickness at 2 in the morning. I plan to look further into their service again in the future.
Anonymous G.
My PCP closed down during COVID and then I lost my job and was so worried I wouldn’t be able to get help for my mental health. I found Cerebral through a Facebook ad and thought the pricing was reasonable. Little did I know the service would also be amazing. I was able to see my provider pretty much right away and I got a chance to read counselors bios and choose my own. I wasn’t comfortable speaking to a man about my sexual abuse, so I chose a counselor named Annie. I am elated to be working with the entire company. My provider Sara is also amazing - but I don’t see her as much. I have seen Annie 2x now and have my 3rd session booked. We went over techniques for my PTSD and she educated me on mindfulness and the mind-body connection. For anyone suffering, especially during COVID - sign up for Cerebral today!! P.S. I am sure the men working here are fabulous as well, I just preferred to speak to a women.
Jen J.
I have really appreciated the ease of getting care and treatment with Cerebral. I didn't have the ability or the time to get the multiple in person doctor visits needed to diagnose and treat my anxiety and insomnia, and with the help of the professionals at Cerebral, I was easily able to get a care plan and the treatment I needed. After becoming established for a few months with online care and Cerebral, I have realized I would like more frequent in-person therapy visits, so I will be transferring my care to a therapist and PCP. Cerebral was descreet and so fast about sending my prescription in the mail, the value was great, and when I needed to change my prescription, my messages were responded to quickly and personally. Cerebral literally saved me from a dark place, and my life and relationships are more manageable. Thank you for getting me on the path to heal.
Dana
I'm so incredibly happy with my services at Cerebral!! I feel hopeful again after months of struggling with depression. It was so easy to sign up and my provider and counselor are both extremely experienced and knowledgeable!! I couldn't be more impressed with this service and would highly recommend to anyone! Will be keeping this service and am looking forward to continuing my treatment plan with Cerebral!
