Average
Based on 5,239 reviews
Cerebral3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 3,389 reviews with 5 stars · Clear filters
Isiah C.
Very easy to use and get signed up! Live my therapist!
Reply from CerebralOct 4, 2023
Thank you so much for taking the time to leave a positive review of Cerebral! Your positive feedback serves as a great motivation for us to continue striving for excellence. If you have any further questions or need any assistance, please do not hesitate to reach out to us. We are always here to help!
Melissa C.
My insurance’s mental health coverage is awful so it’s left me to seek treatment virtually because it is more affordable. I’ve tried another service for mental health medications and was started on a new medication that I reacted badly to. I was unable to reach my provider and unable to get a sooner appointment. With cerebral my provider assured me I would be able to message her through the app if I had any issues with medication and schedule a sooner appointment if needed.
Reply from CerebralOct 3, 2023
We greatly appreciate your positive review of Cerebral and are delighted to hear about your experience thus far! At Cerebral, we strive to provide exceptional service and ensure every client has a memorable experience. Your feedback truly motivates us to continue our pursuit of excellence. Again, we are grateful for your glowing review. If you have any questions or need assistance, please reach out to us anytime. We're here to support you!
Tiffany F.
I knew something wasn't right with me, Just couldn't put my finger on it. I reached out to Cerebral and had an appointment with 24 hours and My doctor is just the sweetest lady ever, super friendly, caring, and knowledgeable. She diagnosed me and got me on my way to feeling better. I'm still reeling from the diagnosis. But at least it gave me some clarity and some answers.
Reply from CerebralSep 29, 2023
We really appreciate you taking the time to leave such a positive review of Cerebral. It is incredibly rewarding to know that our efforts have made a positive impact! Please know that your feedback serves as a great motivation for us to continue striving for excellence. Once again, we would like to express our gratitude for your glowing review. If you have any further questions or need any assistance, please do not hesitate to reach out to us. We are always here to help!
anthony S.
I've been pretty discouraged with therapists i've met with in the past. The one I talked to today, I couldn't of asked for better. I'm happy cerebral is able to provide me with such valuable resources.
Reply from CerebralSep 27, 2023
We sincerely appreciate you taking the time to share such a positive review of Cerebral. Your experience and kind words have truly delighted us. At Cerebral, our dedicated team puts in relentless effort to provide exceptional service and ensure that each client has a memorable experience. It is truly gratifying to know that our hard work has had a positive impact. Your feedback serves as an incredible motivation for us to continue striving for excellence. If you have any further questions or need any assistance, please feel free to reach out to us. We are always here to assist you!
Matt O.
Never thought I'd be in therapy. Lots in the past to unpack. Cerebral has been a godsend and I highly recommend them. Alyssa is intuitive, methodical, and cares. Game changer if you're open to it.
Reply from CerebralSep 27, 2023
Thank you so much for sharing your experience with us! It's wonderful to know that we've made a positive impact on your life and that you highly recommend us. At Cerebral, our team strives to provide exceptional service and it is incredibly rewarding to know that our efforts have made a positive impact. Your feedback truly serves as wonderful motivation for us to continue striving for excellence. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're always here to support you.
JACQUELINE OCHOA G.
I was apprehensive about Cerebral because I didn’t know what to expect. Now I am very happy that I reached out! My medical team is professional, responsive, easy to reach, easy to talk to and I feel confident that my mental health issues will be managed properly. I have hope and don’t feel like like “just another case”, they see me as a person.
Reply from CerebralSep 21, 2023
We would like to express our gratitude for your glowing review of Cerebral. Thank you for taking the time to share your positive experience and kind words! At Cerebral, our team works tirelessly to provide exceptional service and ensure that every client has a memorable experience. We are delighted to hear that our efforts have made a positive impact on you. Your feedback serves as a great motivation for us to continue striving for excellence. If you have any further questions or need any assistance, please do not hesitate to reach out to us. We are always here to help. Once again, thank you for your valuable feedback! We appreciate your support.
Christopher
The Dr was amazing! Very nice, knowledgeable, and understanding of what I’m going through and what might help me. Got a prescription and now we wait and see if the medication works for me.
Reply from CerebralSep 19, 2023
We sincerely appreciate your positive review of Cerebral! Your kind words and feedback mean a lot to us. Our team is dedicated to providing exceptional service and ensuring memorable experiences for every client. Your review motivates us to continue striving for excellence. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Jordan N.
My therapist and prescriber are both great. They listen and respond as actually people and talking to them is really easy and natural.
Reply from CerebralSep 19, 2023
Thank you for taking the time to leave such a positive review of Cerebral. We are delighted to hear about your experience and appreciate your kind words! Your feedback serves as a great motivation for us to continue striving for excellence. If you have any further questions or need any assistance, please do not hesitate to reach out to us! We would be more than happy to help.
