CerebralReviews of cerebral.com

Have gotten no support or services. I have been charged seven 85.00 charges. I need a refund

These people are not state certified so if you need actual legit mental health, steer clear of cerebral. They charge you every month just to bs in your ear about things you already know! Thanks for ripping me off cerebral

This company is a scam. I signed up to receive treatment prior to knowing that they have no appointments available for any times that most people would be available. As someone who does not have alot of money taking time off work is not an option. Once I paid for the service I was greeted by only having available appointments near a month away, at times that make no sense. I contacted support to see if there was anything that could be done so I could be treated, my questions were ignored and I was told to contact another department to cancel. Also worth noting that a majority of their reviews are paid for by cerebral. Edit: since there is no way to reply on This thread, the only way is to give more information to the company and receive more spam emails begging for my buisiness. The fact that no attempt was made to rectify the situation until the reviews hit tells me that this company does not care about its customers, just its image to potential customers. Your low quality service needs to be known so others do not fall prey to these tactics. Despicable to be doing this to people with mental health issues. Edit #2: After stating they would send me a full refund, they only sent a quarter of what I am owed. I will have to contact BBB to get the money back that they stole. And to be clear, this is all because I asked if there were any way to recieve an appointment that wasn't a month away and in a time slot I was available. To which they responded saying to just cancel.

This service is a fraud. There are no therapist in DC. I was switched to counseling + medication, but was denied the refund of the difference in cost. This is completely unacceptable.

I sent an email canceling the subscription twice and you still don’t cancel.

I came into this filled with hope. I had been working with a wonderful therapist, but the appointments were months and months in between and I was being charged 1600 dollars for 24 hours of adhd testing. I found cerebral & read reviews and felt hopeful. I have PTSD and some other things. I am 27 and realized I most likely have ADHD. Instead of being heard out, and telling someone about everything I deal with on a daily basis. I was told all of the reasons why it couldn’t be adhd & why medication was bad and how rare it was for me to have adhd and that it would have been found as a child. (Unfortunately I did not have anyone who cared enough to even look into that, instead I was held back in 4th grade and was on an IEP my whole school career) like what? I didn’t even bring up the thought of being medicated.. I was being treated as if I was chasing a drug. Instead of being seen as someone who is searching for answers and who is tired and broken. I came on this platform for help with my mental illness and prospecting the idea of having adhd, because after a long life of no answers, I was hoping for insight on my brain and why I am so very different from most people I know. I am a good human, and I just want to better myself to the best of my ability. I am trying to be accountable and learn tools for a better life. Also, unfortunately along with the above, there was no bed side manner, I was rushed through anytime I spoke and felt like I was not heard in the least bit. I cried after my session and I am disappointed. Wishing whoever reads this a beautiful, healthy and productive experience.

They put me on an antidepressant to treat both depression and adhd. My first provider apparently didn't know the dosage they had me on was too low to also treat adhd even though I was complaining about amped up symptoms of it. I have used them for four months now, am on my second provider because the first one quit/was fired/is gone (I don't know why), and twice now they have left me without medication even though I give about a week head up that I'm running low. For those who don't know, suddenly stopping antidepressants can cause depression (and does).

TERRIBLE SCAM COMPANY, beware!! They claim to prescribe anxiety medication but they DO NOT. Will not refund my money even though they couldn’t help me because I will not take heart medication with tons of side effects for ANXIETY. The provider was so rude and hung up on me because I actually looked up what the meds were. Don’t trust them!