ZB
Great customer service and chocolate…
Great customer service and chocolate covered strawberries were delicious!
Reply from Chamberlain's Chocolate FactoryAug 21, 2025
Thank you so much for your review. We are glad you enjoyed them. See you soon!

Excellent
Based on 28 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Chamberlain’s Chocolate Factory & Cafe has been handcrafting chocolates in Roswell, Georgia since 1986. Our dedicated peanut-free facility offers handmade chocolates, truffles, chocolate-covered strawberries, custom printed chocolates, corporate gifts, vegan, dairy-free, gluten-free and other allergy-friendly options. We also host kids’ birthday parties, adult chocolate-making experiences, private events, field trips and workshops. Shop in-store, order for local delivery, or have chocolate gifts shipped nationwide.
Chamberlain's Chocolate Factory (chamberlainschocolate.com) has 28 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 23 reviews with 5 stars · Clear filters
ZB
Great customer service and chocolate covered strawberries were delicious!
Reply from Chamberlain's Chocolate FactoryAug 21, 2025
Thank you so much for your review. We are glad you enjoyed them. See you soon!
Jennifer B.
It was such a fun girls' night out! We learned so much. Chamberlains is thoughtful about what goes into their treats, making them so that people with food allergies can still enjoy their chocolate.
Reply from Chamberlain's Chocolate FactoryAug 21, 2025
Thank you so much for your review. We appreciate your business. See you soon!
AJ
Chocolate covered strawberries were great. This place will be my place to get them.
Reply from Chamberlain's Chocolate FactoryMay 4, 2025
Thank you. We appreciate your business.
Anonymous
Shipping was speeding, and chocolates were great!
Reply from Chamberlain's Chocolate FactoryMar 29, 2025
Thank you Ashley. We appreciate your business.
Brian S.
Professional and helpful. Love it so much I had to go in person and visit the shop. It's amazing. My wife and I love this place.
Reply from Chamberlain's Chocolate FactoryMar 7, 2025
Thank you so much. We appreciate your business Brian, and your feedback. We look forward to seeing you again soon!
Hannah T.
We had a great time celebrating a birthday at Chamberlains! The kids loved learning about how chocolate is made and making many different kinds of treats.
Reply from Chamberlain's Chocolate FactoryFeb 22, 2025
Thank you so much Hannah. We love hosting birthday parties and seeing so many happy faces! See you all soon!
Laura P.
We attended a "Make your own chocolate bar" event. The event was well organized. The staff was friendly and knowledgeable. It was interesting to learn about the history of chocolate. We got to choose the kind of chocolate and the toppings/fillings for our bars. It was fun and the chocolate bars were delicious.
Reply from Chamberlain's Chocolate FactoryFeb 22, 2025
Thank you so much Laura. We are so glad you enjoyed our event. See you soon.
Laura
I ordered chocolates online to send from GA to NY. I had trouble sending them from the website but after contacting Chamberlain’s, the owner of the company emailed me and we worked it out. They even got it there sooner than promised! I heard it was delicious! I’ll use Chamberlains in the future!
Reply from Chamberlain's Chocolate FactoryJan 4, 2025
Thank you Laura. So glad they enjoyed them! Our family appreciates your business.